Giant Food

"i want to put the dippin dots n your stores"

"They launched a new app for the rewards program that they tout and didn't tell anyone that they're having major technical issues. They told me last week I had to wait 3 weeks to be able to choose the reward items I want to buy. That is unacceptable. customer service said they're getting hundreds of calls for the same problem now why would you launch a new app and not have the bugs worked out? Do they realize this is causing the customer a huge inconvenience and frankly losing business. They need to step up their game somebody needs to check with with the tech department and get this straightened out today. It's ridiculous."

"The Pharmacy manager at # 194 is horrible she is the only pharmacist that takes 2 hrs to fill a medicine on file.Then says have you seen so so I'm short handed not my fault not appropriate to say to a customer. She a manager"

"I am writing about my Peapod order. Ordered twice and each time my order was very late. This was not happening previously. They say traffic is a factor but this doesn't happen with other deliveries just your Peapod driver. I think you are overbooking them for the same delivery times. It is not fair to your customer or the drivers."

"I just had a horrible experience at Giant on Sinclair Lane in Baltimore MD. Last night I went to Giant and when I returned home I realized I was missing a few items that I paid for. I got up this morning and returned to the store expecting to go get my items I paid for at least a refund. I shop in the store weekly and was made to feel like I was lying or making things up. The moronic manager tells me loss prevention needs to review the tape for my 4 missing items , totaling less than 30 dollars, and then someone would call me. So now I’m out of my money and my groceries. The worse customer service ever."