Market USA Federal Credit Union

"Thank you for your great CD rates, for the convenient Laurel location, and for participating in the useful shared branch service with my other credit union. But mostly, thank you for the great service I receive at your Gorman Road office. I am especially thankful for Miriam S. Everyone is polite and efficient, but Miriam really stands out!! That's what keeps customers coming back."

"Honestly I’m just annoyed with this bank. They just want customers to pay fees, and more fees. They continue to allow transactions to go through even though I didn’t have enough funds to pay the amount. This isn’t the first. Which I have to pay $29.00 fee, again. Then the communication with them. At least some bank and credit union are open 6 days a week, and with support on the app to speak with someone. No you have to wait for weekday during business hours to speak with someone that could take 45 minutes to hour. I don’t know why they person suggested that I sign up and get a market USA federal credit union bank account. I honestly reject that decision."

"Update 6-16-2023: I am still dealing with this mess. I am receiving statements although these cards were cancelled/closed months ago. I just called the credit union and here, months later no one understands what's going on and no one can give me answers. I joined this credit union over 40 yrs ago, the decline is amazing. Update: Two weeks into this and another set of Visa cards sent and they still are being denied. I have been a member of the credit union for over 40 yrs and have never seen such incompetence. I just called and cancelled the card. 3/30/23 Market USA changed the company that issues its credit card a week ago which I have held for years to "Card Services" They should be called "Incompetent Services" They tried to send new cards which I didn't request, they never showed. I called, spoke to Jasmine, said they would send replacements in two days, didn't show. Called again, diff supervisor said, Jasmine gave wrong info. Cards show up Fri, I activated them. Cards being denied?? Called card services Saturday, Jacob can't help, Credit Union closed. WORST SERVICE POSSIBLE"

"I have been with Market USA Federal Credit Union for 51 years. I can say without a doubt I trust them with my accounts. Their customer service and knowledge is outstanding! I am proud to see them grow to this fine establishment through out the years."