M&T Bank

"If you want to support big bank profits and recieve absolutely nothing in return for your partonage or investment, then this bank is the financial istitution for you."

"Mr. Joe There can’t do a simple notary for me at my home town bank, he knows who I am , Wants to play games and treat me terrible and is So incredibly rude. This branch will not have the privilege of any Financial loans or financial dealings moving forward , the Worst customer service by this one man made such a big difference in the neighborhood."

"Brian Johnson was directed to make a transaction on my account at the beginning of June. By July, this transaction was still not completed and I filed a complaint, since he failed to return any of my voicemails or emails. I received a letter from LPL stating that Brian had no way of knowing there was an issue (except for all the messages I left alerting him to the issue) and that he couldn’t check messages due to “the Fourth of July.” No apology or response from him still. This is wrong, legally and ethically, and the spin on what happened to try to make it look like he wasn’t in the wrong is disgusting."

"They really need to hire a new underwriter team. I applied for $7500., I have 90% in my account of that. I have 750 credit score and $1500.00 automatically deposit into my account every month and they still denied me. Also been a loyal customer for 20 years seriously thinking about changing banks because of there disloyalty actions that they demonstrated. There should have been no reason I was denied."

"I recently worked with Flore to refinance my car, she was an ABSOLUTE JOY! Refinancing was something I’d never done before and Flore was so patient with me and explained each step of the way. We arranged a meeting and I didn’t have my title (which is my fault, I did not come prepared) Flore understood and continued to check in with me until I got my new titled ordered. When I went into the location with all of my required materials, Flore greeted me by name and with a smile. I absolutely enjoyed every bit of my experience. I opened an account with M&T when I was 17, my first ever account! I have been with M&T now for a decade and Flore’s service just solidifies why I have not went to another bank. I cannot wait to go back and visit her :) Thank you so much Flore! ❤️"