Wendy's

"Food is normally fantastic! There are a few great employees! They always forget something in my order but one girl that's always in drive thru is super rude always rolls her eyes and acts like she couldn't be bothered. Definitely not great with people!!! The one manager is no different on her cell phone while crew is busy. Couldn't be bothered. Do better Wendy's"

"Never been to a fast food restaurant where they serve burgers with lots of pink at the very first bite. Undercooked and barely warm, never again"

"I recently ordered a Baconator meal, but unfortunately, the experience fell short of my expectations. The fries I received were disappointingly cold and tasted stale, and the burger itself was not up to the usual standard(dry), leaving me with an unsavory impression. Upon entering the establishment to rectify the issue, I was immediately struck by an unpleasant odor that seemed to permeate the atmosphere. Despite the apparent busyness of the staff, one courteous cashier did offer to replace the fries at no additional cost. Regrettably, the wait for a simple order seemed prolonged, and upon receiving a replacement, I discovered they were cheese fries on my way to my car, which posed an issue for me due to being lactose intolerant . I hope this feedback serves as an opportunity for the management to address these issues and improve the overall customer experience and quality."

"Yesterday my husband ordered our meal to bring home. When he arrived home there was a partial order. I phoned and talked to the manager (Jared). He told me what to do to rectify our order. I went in today and he did what he said he was going to do. He remembered my order and replaced our order. I was treated with respect and again he apologized for what happened. Jared’s sincerity was greatly appreciated. The staff were all friendly and polite. The staff got our order quickly and professionally. One happy customer!"

"Other’s experience seem to be different from mine but when I came in today to pick up an order I was completely ignored, there were 5 workers in here and nobody asked me if I needed help but all looked me right in my eye. Their drive thru line was long so I decided to give them some grace and stood patiently for someone to come up to me but when someone finally did acknowledge me one of the workers asked me “are you picking up a doordash or something” then gave me a dismissive hand gesture and walked off before I even replied, I didn’t say anything, just took the disrespect and proceeded to tell the woman whom did eventually acknowledge me what I was picking up. The woman who helped me was decent, everyone else acted like I wasn’t even here but all looked at me. Very disrespectful if you ask me"