United Bank

"This place used to be my favorite branch everyone was helpful today I see a surprise when I was depositing I see a Chinese lady came to my cashier and looking me weird this branch every employee know me but I didnt like her I don’t know if she is new supervisor she is making environment uncomfortable for employee as will for customer"

"I have been banking with this bank for almost 10 years and have never had a problem. Naldys Velasco, the Branch Manager and Assistant VP, has been beyond stellar with her consistent customer service and friendly, welcoming attitude; she has been a steady pillar as a representative of this bank for at least the 10 years that I have been banking there, her professionalism and great customer service are the best in the area."

"Friendly and helpful on one day then got stuck in line of three cars in front of me for 30 minutes. I call into the bank to ask the manager and they put me on hold....never again.."

"Just wanted to express my appreciation and thanks for the excellent customer service received multiple times and most recently January 15th. The Assistant Branch Manager, Naldys effortlessly took care of multiple transactions with expertise and customer care. Each time I have visited this branch the staff are friendly and helpful. I am extremely glad to call this branch my bank! Thank you!"

"I love every single staff member at the Regal Plaza Branch! I reside in Reston, but ride to this branch all the time. Very welcoming, there are folks that come in just to say hello or always there and speak like “friends” Best Bank I have ever had. They send courtesy calls directly & they listen to you!!!! “Hey Josiah” and a huge shout out to the Branch Manager!!!! Wonderful and down to earth. Again “they listen” most banks will not! I highly recommend United Bank....green....."