Med-Fast Pharmacy Aliquippa 2003 Sheffield Road, Aliquippa, PA 15001

"Over 2 years we have filled with them, then suddenly and without notice they no longer "have my department" mind you I've always paid cash, and every requirement they gave us we met. They filled my prescription last month with no issue. They claim they contacted our doctor, but why not contact me? The person you've done business with for so long? Unbelievably unprofessional and rude."

"Customer service was great until they cut everybody’s prescriptions off without no notice. Now they only take people with cash and or if you’re pregnant."

"Said they had my insulin and didnt was rude about it as well"

"I don't understand how they can take every buprenorphine patient that walks threw the door, and end up running out of medication, can't fill patients script that has been there for a long time. It's a disgrace and all they care about is the money ."

"I went to them once and they filled my prescription right before I went on vacation with a generic version of my medication, which was fine, I wasn't too concerned. I saw my doctor on Monday, but MedFast was already closed when they tried to call in my prescription to the pharmacist, so they sent it to him on Tuesday morning. By Tuesday afternoon my wife tried to pick it up for me, but she called beforehand just to check because there's always some issue. They said that they never received my prescription, I wasn't in their system even though I picked up a prescription from them a month ago, and they didn't have my medication anyway. I called my doctor's office and they said that they talked to the pharmacist and they faxed them my prescription, but they would call again to see what the issue is. I called MedFast and they said that my medication would be there on Friday afternoon. I waited, went there at 2:05PM today (Friday the 5th of May, just like they said), and they told me that they wouldn't fill my prescription due to a notice from their owner from the day before, unless I wanted to take a lesser desired drug, or unless I had Hepatitis C. My doctor prescribed me a particular type of medication and your owner has no right to say what the patient can and can't take. I am highly upset, but what can I do? I am at the pharmacy's mercy. I have three bulging and herniated discs in my back and degenerative disc disease, and I survived cancer, but who am I, right? I feel like I am due a complete explanation."