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Sleep Inn & Suites Hagerstown
18216 Col Henry K Douglas Drive, Hagerstown, Maryland, United States
About the Sleep Inn & Suites Hagerstown
Sleep Inn & Suites Hagerstown is a comfortable and convenient lodging option located at 18216 Col Henry K Douglas Drive in Hagerstown, Maryland, United States. This hotel offers a range of amenities including free breakfast, free Wi-Fi, a fitness center, and an indoor pool. The rooms are spacious and well-equipped with modern furnishings, making it the perfect choice for both business and leisure travelers. With its central location and friendly staff, Sleep Inn & Suites Hagerstown provides a relaxing stay for guests looking to explore the charm of Hagerstown and the surrounding area.
Photos of Sleep Inn & Suites Hagerstown
18216 Col Henry K Douglas Dr, Hagerstown, MD 21740, United States
Reviews of Sleep Inn & Suites Hagerstown
"Had to change rooms . The first one was dirty & smelled like sewage. Elevator floor & doors filthy. Hall carpeting so dirty & stained. Dirty hand prints all over bathroom doors & walls. This place needs a deep cleaning & maids need trained. Broken mirror. Tiny bed. Certainly not a Queen size."
"Unfortunately, I spent the entire night freezing after arriving to the room at midnight. I was tired and loathe to go downstairs and ask for another room and wait another hour or so just to restart the process of trying to go to sleep! This is one of those hotels where you know for certain they do not change the sheets because they were dirty before I got into the bed. I'm so mad I didn't pack extra sheets...I usually do but my suitcase space was limited. I really don't care if the place cost a dollar a night.... Check the heat and change the sheets. It's winter and the duvet is like 0.35in thick.... At least make sure the units are working! As far as cleanliness.... It was alright if you pretend like the sheets were clean but the whole point of the visit is the bed...."
"Desk people nice enough. Lobby ok. Room deplorable. Bathroom: hole in ceiling, already patched once, old not just around tub but ceiling and I suspect walls. Rug has not been cleaned or changed since 1990, couch - would not sit on it even if I had an extra blanket, same with chairs. Over disgustingly shabby. Lighting such a low amperage? Imagine if you could see the crud."
"I've been staying at the Sleep Inn for 2 months now while I'm out of town working. I'm a traveling Lineman with a dog and they have been FANTASTIC. Megan at the front desk is by far the best hotel staff I've ever had the pleasure of doing business with. The location of the hotel is perfect. Right by plenty of things to eat and easy access to the interstate. Breakfast is offered here every morning and is better than most. Perfect hotel for anyone with a 4-legged traveling companion!!!!!!!!"
"Well, where do I start...we checked in on a Friday afternoon. My family and I had this planned vacation for few months. The room was a two double bed and pull out couch. The carpets were stained and room smelled kind of musty, but i get it, small room bound to have little odor from being closed up that didn't bother us. Now pool and hot tub was closed until further noticed...bummer, kids were okay only because wi-fi was available... Wi-fi was spotty and kids ended up connecting to my hotspot due to wi-fi constantly disconnecting. Upon further inspection of the room we found old mixed matched socks under the corner of our bed along with a TOOTH! Not a childs either, actual adult tooth! Now we bagged these up and handed it back to the staff at the front desk explaining how we came about these items. Also informed them of my mothers' comforter that the seam came apart on her last night and she awoke covered in the fill, looking like someone put her in a snow globe and shook it! We also informed them the beautiful white marble window sills would have look amazing if it weren't for tiny, black foot prints from where someone let their child stand to look out the window. Now dont get me wrong, free breakfast was okay at best and if it was low, staff refilled quickly. Staff was pleasant and helpful when needed. Don't be alarmed if you see a staff member in her pajamas, im assuming she resides at the hotel, but jumped in quickly when staff needed it. Now i was told a manager would be in touch that sunday afternoon when i checked out... wrong! I called everyday and left messages. Finally that Thursday after speaking to staff about leaving a "not so great review" he returned call ten minutes later. The manager apologized repeatedly and offered 20% refund. The hotel is okay for a quick stay or in a pinch and is close to the interstate with easy access to stores, food and gas but this will be my one and only stay there."
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