Subway 1449 South Potomac Street, Hagerstown, MD 21740

"I go to this Subway about once a week. Usually receive good service until today. A young lady waited on my friend and I. She had shoulder length dark hair and extremely poor customer service skills. Even though we were about 2 feet away at best, she forgot what I asked for. She then wrapped both of my friend and I subs very sloppy ( paper falling off). During this time a truck driver came in and told her she didn't cut his sub in half and it was difficult to eat. There were no apologies to any of us. Will need to find another Subway that has some people skills."

"So we got a few subs and a bowl here for lunch and all the cucumber were slimey and had to be removed before we could eat. Also we ask for light mayo and extra lettuce on one sub but wasn't follow. This was a picked up order so didn't find out until we got back home."

"Had to wait on the only employee to get done smoking so she could come make our food with a line behind us. Had to ask multiple times what we wanted on simple subs and still put the wrong stuff on while standing right in front of us.. First time to this location, and I do not recommend it unless you need gas and food."

"They never follow instructions on orders, every time I've ordered here it's always been screwed up. Waste of time, money, and gas coming to this subway location. It's a shame it's the only one open 24/7"

"This subway is one of the better subways in the city, I only gave it 4 stars because of the customer service. When me , my daughter and wife walked in there on Saturday (05.28.22 at 10:15 pm)there was a line with maybe 6 or 7 people and there was only one girl doing her job I felt bad for her , this poor girl was running hard. She came out and yelled for help I at first thought she was alone but a girl named Pam was there and she totally ignored her call n kept having a conversation with the lady at the register."