Guide > Notary & Lawyer in Virginia > Notary & Lawyer in Alexandria > Progressive Insurance - Claims Office
Progressive Insurance - Claims Office
6350 Walker Lane, Alexandria, VA 22310
Location & Phone number
6350 Walker Ln Suite 130, Alexandria, VA 22310, United States
About the Business
Progressive Insurance - Claims Office is a trusted insurance agency located at 6350 Walker Lane in Alexandria, Virginia. Our dedicated team of professionals is committed to providing excellent service and support to our customers in times of need. Whether you have been in a car accident, experienced property damage, or faced any other unforeseen event, our claims office is here to assist you every step of the way. With a focus on efficiency and customer satisfaction, we strive to make the claims process as smooth and stress-free as possible. Trust Progressive Insurance - Claims Office to handle your insurance claims with care and expertise.
Photos
Hours open
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I have never had a more terrible interaction with an insurance company in my life. From the beginning no one reached out to me, I had to call the main line several times and leave messages for the team that was supposed to be handling my claim (Colbi Johnson). This is not my insurance company, this is the insurance provider for the member who hit my vehicle. The adjuster assigned to my case never spoke to me, never even called me. I had to call several times and leave voicemails until finally I was able to get ahold of her supervisor, Brad Goldberg, who was the most rude, unkind, and unprofessional individual I have ever had the displeasure of speaking with. There was no transparency during this process and I do not think that this team should have processed my claim. I would like someone to look into this and get back to me."
"I needed my auto insurance print out for emergency purposes, they told me I need to call corporate to do so... I told them I needed it today and they chose to refuse me service. Being both auto & home insurance customer, the least they could do was call corporate and have the card or statement faxed to them and that would've resolved the situation. Nice location , beautiful bldg. horrible customer care !!!"
"We have to change from progressive to All state because they have to cancel our policy because they said my drivers license is invalid but when we check it it’s valid and all state checked it it’s valid I feel like they just wanted to scam us out of our money"
"The guys here are great, after I got hit and run-ed they took care of me, got me the full amount of the cars value and in a free rental car. I was in and out quick and progressive has always given me the lowest rates on car insurance, I’ve called just about every insurance company for a quote, they are always the best."
"Great experience. This is the first time I have had an accident since I chose Progressive and everything was so smooth and easy. I came to the location and the associate met me at the door and walked out to my car with me. He was very professional and had the paperwork done and rental key in my hands ready to leave within 20 minutes. Very pleased with the service and Progressive."
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