Capsule

"I picked them because they promised same day delivery for my antibiotic, but upon checkout they only offered times more than 24 hours in the future. They wouldn't let me transfer it back to a traditional pharmacy so I'm stuck with them. Still suffering waiting for medication that I could have had by now. Not worth it. Plus the $5 delivery fee is more than the price of the medication itself."

"We have been with Capsule for the past several years and we very much appreciate the work ethic and cooperation with our physicians office as they prescribe new prescriptions that my Husband and I take. They have been to the point when it comes to refills. They always notify us when they are low or out of stock. The app is user-friendly and we enjoy all the wonderful couriers that come directly to our door. If we aren’t available our packages are left with the front desk receptionist. The pharmacy is very detailed and orientated. Always making sure to capture signature from us or the individual who is accepting our package. Thank you for the great service. 10 Stars would be my rating for anyone at capsule."

"I used to love Capsule but their customer service and delivery options have declined so much in recent months, I can no longer use their services. I needed a prescription filled ASAP last Thursday and the earliest delivery window was Monday. I waited for the prescription and found out shortly before my delivery window they wouldn’t be able to bring my prescriptions because of staffing issues until the following day. In addition, there supplier no longer carries one of the medications I needed. I had to get everything transferred to CVS, which was a lot of additional hassle. I won’t be using Capsule anymore, which is so disappointing because they were so excellent in the beginning."

"I would like to give a shout out to the entire Capsule team, but especially to my courier Victoria and her dispatcher Cameron. I had forgotten to update some of my information in the system. As a result my Capsule Courier arrived at my old residence. Fortunately my super star courier reached out to me immediately and was able to rectify the issue with the help of Cameron updating my file. The two worked together so effectively that I had my order delivered to my new residence within 5 minutes. This speaks volumes to their dedication and efficiency placing customer cares first. Given my positive experiences and my relationship with Capsule I would highly recommend this service to everyone."

"Extraordinary service by the Capsule pharmacy. Ever since my doctor's office introduced me to this pharmacy I have not encountered any issues with them. I am satisfied with the services that I’m receiving. My regular delivery courier Victoria is an amazing person the Pharmacy is lucky to have her."