Walgreens Pharmacy 6400 Hoadly Road, Manassas, VA 20112

"Slow pharmacy. One of the techs tells me the prescription will be ready in 20 mins so I wait. After 30 minutes I check on the status and the next tech says they will get my prescription started now and it will take 20 minutes because she’s the only one working. She gives me an attitude and said, “ I need to just wait because everyone wants their prescription right now and they can only do so much”."

"When getting refills every day is a new story. "It'll be ready tomorrow morning" to "actually the doctor said you can't pick up until tomorrow" and the best one "It'll be 20 mins. Yes your prescription is filled but you have to wait bc we just opened"...as they're standing around and there's no one else here! They will never send you updates on when things are ready and when you get here, you get wild excuses met with attitude when you ask logical questions like "can't you just grab the prescription that is right behind you and already filled?!?!?!" Will be going to CVS across the street. ABSOLUTELY do not recommend this place for getting prescriptions filled."

"The absolute WORST pharmacy and refill alert system and definitive customer service incompetence. Example of issue: get alert saying refill is ready, go to pick it up, it’s ready but “oh we can’t let you have it till X day...” THEN WHY DID YOU REFILL IT!!! X day arrives. Get message that the refill is delayed due to insurance. Call to find out what is going on...told that “oh we are filling it now”. THIS HAS HAPPENED MULTIPLE TIMES SINCE SWITCHING TO THIS PHARMACY 3 months ago. Well I go to pick up the drama refill only to sit at the drive thru and be repeatedly told “we’ll be with you in a moment”. Watch them take 4 customers at the counter...10 mins pass...watch the dude who was on a smoke break at the end of the drive thru lane come inside and he’s the one who finally serves me. Absolutely asinine. I will be switching my Rxs to the CVS across the street. This place is a dumpster fire. Walgreens logo should be the logo for 2020."

"Excellent customer service in both the Pharmacy and the store itself. The Pharmacy staff has gone out of their way to help me find a cheaper alternative for medications for myself and my mother. We had to do a return of a wheelchair that was supposed to be done through the website, but the store manager took care of it for us and we were able to leave the item with him which was a HUGE help and saved us a lot of time and trouble! I love this store and appreciate the personalized, caring attitude of the staff."

"I appreciate the quick & polite service at this pharmacy. They have, many times, gone out of their way to help me. One example: I was out of state. My doctor prescribed an antibiotic. The pharmacist at the Walgreen's, in CA, was not helpful nor polite. She apparently "could not" access my script in VA. The pharmacist here gave me the script number to pass along to the pharmacist in CA & stayed on the phone line with me to ensure that the pharmacist in CA did her job. I have never gotten a prescription filled more rapidly."