Marty Lewis - State Farm Insurance Agent 838 Ritchie Highway, Severna Park, MD 21146

"Unfortunately have to leave a poor review here. I recently canceled my insurance policy after seeing it increase after the first year. Getting my refund for my policy has been painful. I’ve spoken to Marty’s office multiple times who tells me it’s a corporate problem. I’ve waited on hold and spoken to 3 different people at corporate who have told me it’s a local office problem. Last night spoke with Marty who essentially told me he was lucky he was even still calling me back, poorly spoke about State Farm and their CEO and reminded me many times how he is not a State Farm employee, and when I asked for help with a solution he simply told me to go ahead and file a complaint with the state of Maryland and refused to speak to his corporate counterparts. I don’t like leaving negative reviews but I think people should know that when they do business here, there is 0 accountability between the local office that considers themselves essentially middle men and the real company behind them. Also, you will never be able to contact this office, 100% of the time you have to leave a voicemail and hope you are available when they decide to call you back."

"Everyone is always so helpful. Rates for auto insurance are competitively priced and the coverage is comprehensive. Bilingual employees available if needed. They treat you like family. You can’t go wrong choosing the Marty Lewis State Farm Agency."

"As a long-time customer of the Marty Lewis State Farm agency, I can say he and and his team ALWAYS go above and beyond with customer service. Any issue, great or small, everyone in office has always worked until I am satisfied and all is resolved!"

"I was very happy while using this office. There was one situation where I needed a doc renewed in a timely manner and they were on it. There was another situation where a correction needed to be made and they made it immediately. I received great customer service in all conversations with them. The only reason I left is because I moved out of state."

"Marty was able to save me over 700 dollars on not only my insurance but two of my friends as well! The customer service is fantastic, I feel like I really have people who care looking out for me and my family. It is great to be able to call up and talk to the same people over and over again with any questions or concerns I have."