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Gentle Touch Dentistry
4147 Plank Road, Fredericksburg, Virginia 22407
About the Gentle Touch Dentistry
Gentle Touch Dentistry, located at 4147 Plank Road in Fredericksburg, Virginia, is a premier dental institution dedicated to providing top-notch oral health care in a comfortable and welcoming environment. Our team of highly skilled and compassionate dentists are committed to offering gentle and personalized dental services to patients of all ages. From routine cleanings and check-ups to advanced cosmetic procedures, we strive to help our patients achieve healthy and beautiful smiles. Visit us today and experience the difference of Gentle Touch Dentistry.
Photos of Gentle Touch Dentistry
4147 Plank Rd, Fredericksburg, VA 22407, United States
Opening hours of Gentle Touch Dentistry
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 15:00
Saturday:
Closed
Sunday:
Closed
Reviews of Gentle Touch Dentistry
"I’ve been going to this dentist for years and I will not go elsewhere. The environment is happy and uplifting even fun. The priority is always the patient and their comfort and I’ve never had a bad experience here. The whole staff is absolutely lovely and even the ones not working directly with me would pop in to check on me while I waited to make sure someone tended to me."
"Great experience, 5 Stars just isn’t enough! This team simplifies everything and makes it extremely easy for their patients. They scheduled to get me in with short notice, explained what was found and what needed to be done to correct it and gave me options. I highly Recommend Gentle Touch Dentistry."
"I'm embarrassed to say I haven't been to the dentist in 10 yrs maybe longer, why because I don't like the dentist!!! It was hard for me to pick a dentist so I did my research and I picked this one because I heard and read good things about them. My 1st appt was today and it went well!! My dental hygienist was great and she took care of my deep clean, well the 1st part of it anyway!! I requested some aesthetic work that I've wanted for a long time and they were happy to arrange it for me!!! I was greatly pleased with everyone's help today from the receptionists to the dental queen in charge!!! Thanks a million ladies look forward to working with you for years to come!!! Mr. Moore"
"This is far and away the best experience I've ever had at a dental practice. From the onset speaking with the scheduling and administrative staff (super friendly), they gave me clear information on procedures and insurance coverage. They were able to get me in as a new patient very quickly. The actual dental visit was beyond fantastic. You can tell the office is run efficiently In a no-nonsense way. Dr. Gollapalli was friendly and professional. They truly earn the name Gentle Touch. I literally felt nothing while having some fairly significant work done. Overall, I couldn't be happier and I'm confident I have chosen the right dentist for my family."
"I am writing to express my deep dissatisfaction and concern regarding the treatment I received at your practice. As a patient who has been under your care for over five years, it is with great disappointment that I address these issues, hoping for acknowledgment and improvement in your services. 1. Post-Operative Care and Responsiveness: On Nov 16, 2023 I underwent a tooth extraction at your clinic. Following the procedure, I experienced significant bleeding and discomfort, for which I was prescribed antibiotics and generic pain medication. Unfortunately, the pain escalated over the weekend, reaching an unbearable level by Saturday night. On Monday morning, I called your office before opening hours and left a detailed message about my condition, urgently requesting assistance. Regrettably, the response was not only delayed but also unsatisfactory. When your staff member, Cameron, returned my call at nearly 10 AM, she mentioned that the dentist had been with a patient since opening – a claim that seemed unlikely given my knowledge of your clinic and the openness of staff to walk in an the dentist with concerns and patient needs. Despite Cameron's assurance to call back with a plan, I did not receive any follow-up until 2:37 PM. Even then, the response was dismissive, with no immediate solution offered for my pain. Moreover, the promised prescription update was not fulfilled, and my subsequent calls, along with those from my husband and the pharmacy, were ignored. 2. Professional Conduct and Staff Management: I have also observed a high turnover of employees at your practice, which I believe may be due to the treatment they receive. This is concerning as it potentially impacts the quality of care provided to patients. 3. Insurance Billing Practices: Lastly, I advise patients to vigilantly review their insurance statements. It is crucial to ensure that the billed services match the treatments actually received. In light of these experiences, I regret to inform you that my family and I will be seeking dental care elsewhere. A dental practice, in my view, should prioritize patient care and comfort, especially in situations requiring urgent attention. I sincerely hope that this feedback is taken constructively and leads to improvements in your practice. Please consider this letter not only as a complaint but as an opportunity to enhance your services for the betterment of your patients."
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