Pine Dentistry & Braces
3533 Plank Road, Fredericksburg, Virginia, United States
About the Pine Dentistry & Braces
Pine Dentistry & Braces is a premier dental institution located at 3533 Plank Road in Fredericksburg, Virginia. Our team of skilled dentists and orthodontists are committed to providing top-notch dental care and orthodontic services to patients of all ages. From routine cleanings and fillings to braces and Invisalign treatments, we offer a wide range of services to help you achieve a healthy and beautiful smile. Visit us today and experience the highest quality of dental care in a warm and welcoming environment.
Photos of Pine Dentistry & Braces
3533 Plank Rd, Fredericksburg, VA 22407, United States
Opening hours of Pine Dentistry & Braces
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
09:00 - 14:00
Sunday:
Closed
Reviews of Pine Dentistry & Braces
"My son was seen here yesterday 2/2/24. We waited about 20 minutes to be seen and the check up and cleaning took over two hours. Excessive I thought but ok. So he needs an extraction and they were able to schedule us next day, great. So we show up 10 minutes ahead of our 11 o’clock appointment. The lady says that is a 30 minute wait. I thought odd that there’s a wait when we have an appointment but ok. 45 minutes later no one in the packed waiting room has been called back. The lady behind me is talking about how she had been waiting over two hours. Another person comes in and she tells him that there is over an hour wait. We canceled our appointment and the next appointment that we had made with them. This is unacceptable! What is the point in having an appointment if you’re going to be sitting and waiting to be seen for hours? Overbooking is obviously their standard according to the other reviews that I read. Don’t book an appointment here unless you intend on spending the entire day for a simple extraction. I waited less time at a walk in clinic."
"My daughter had a appointment on 1/20/24 to fill a cavity arrived at 10am. Around 10:20am they numbed her to prepare her for the procedure. They left us waiting for 2hrs. The Dr was taking care of the other patients who arrived after us. I was told twice by a worker that the Dr will be in, in 15min. That never happened. Around 12pm or so I heard workers saying break time. Around 12:20pm that's when I decided we were going to leave. As we were leaving out I noticed I did not see any workers or patients. They had left us waiting all that time while they went on break and had lied to us about our wait time. As a person who has been bringing there child there for 9 plus years I felt my service was unappreciated. Due to this happening I decided to switch my daughter dentist. I then took my daughter to get her cavity filled somewhere else,I was told she did not have a cavity.I feel like this place is scamming and has poor customer service."
"WHERE IS THE ZERO STARS I know it snowed but this dental office called me over and over again to confirm my appointment even though I did the first time. They told me that I would be informed not to come to my appointment if they didn’t open for the snow. I didn’t get a call so I got my kids up for appointment showed up. Went to door and it was a person in there seen me pull the door and stepped away so I could not see them anymore. This is my second time giving this place a chance and I am just disappointed. I got a call a hour and half later asking did I still want to come in are you kidding me. I will be finding another place."
"Went to Pine Dentistry today and had a very good experience. Karla at the front desk was very kind. Tamika the hygienist that performed my cleaning, did a good job, very kind and informative. Sorry that I forgot the doctors name that informed me that I also will need a root canal, which will be done next Friday. I would recommend Pine Dentistry to my friends..."
"I had the worst experience with Fredericksburg location over the last year of dental work trying to correct problems and get the correct treatment done I had given up on what needed to be done and fixed due to mistakes of and oral surgeon on there staff but I rated it 4 due to the office manager KATRINA and DANIELLE in the back they have always been helpful they have always tried to work on resolution they have done everything in there power to see that I get done the work I needed the correct way ! They have been very patient very diligent and went out of their way to make me comfortable in the scariest situation and always calls to follow up my care! I’d go anywhere they are for my dental care! I’m thankful we finally got my work CORRECT and it’s thanks to Katrina and Danielle !!!! Thanks ladies for everything"
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