Neibauer Dental Care

"Greatly appreciate the professional and personable service of the staff. Dr Tai's care and concern is exceptional making the patient feel at ease no matter the procedure."

"Always professional. DR Tsai does great work and does his best to ensure a comfortable and as pain-free process as possible. I am retired military and have a lot of anxiety from military dentistry. DR Tsai and his team listened to my fears and demonstrated they cared about my anxiety."

"I’ve been a patient of this office for many years. Today’s appointment felt a little different than others in the past. It felt transactional and was missing a personal touch. When it was time for me to head back for my cleaning, the Dental Assistant (I guess), Sharon called my name, but didn’t greet me. She showed me to my room, asked me to sit down, and commenced to ask me about any issues I was having with my teeth. I stopped her and asked her what her name was. She was a little rough with the suction and kept bumping the back of my jaw and I gagged. It seemed as if she was only there to do a job; clean teeth and schedule appointments. She didn’t do that great of a job on polishing my teeth really. The appointment improved once Dr. Tsai came to check in on me and even better when the Hygenist (a cheerful African woman) came to finish my cleaning. The Hygenist helped to shift my mood and engaged with me as she finished my cleaning."

"The place is super clean. they are all very professional. They speak English and Spanish... they did my cleaning and filling service in less than 2 hours... everything... wow I had to finish before going to work... excellent service... Thank you guys for the good service and treatment... Best regards .. 100% recommended"

"Pros: 1. They were on time!! Dentists are notorious for always being behind schedule so this was a huge plus for me. 2. The girl I thought was my hygienist, but I guess she was the assistant (her name started with an A, she was short, olive complexion, maybe Asian and/or Hispanic?) was sweet. She did a good thorough job on my cleaning and listened to me. She gave me extra floss threaders too since I have a retainer. 3. The dental hygienist herself was a little quiet at first but she ended up being nice as well! 4. They did a better job talking to me about my teeth clenching than the dentist! 5. Location was very convenient for me. 6. They were upfront & transparent with treatment plan pricing costs. 7. I love that you can not only fill out the paper work online, but you can also text information to them. That is sooo convenient and keeps me from putting off making appointments because I don’t have time to make a phone call or print off forms. Very very *minor* cons: 1. Dr. Tsai was very informative and took the time to explain things about my one of my dental issues to me. I do feel like he was slightly in a rush or either his personality is just very cordial but to-the-point. There was nothing very bad or very good to say about my interaction with him but everyone else in the reviews loves him, so this might just be my experience today! 2. One of the front desk girls gives me weird vibes. She was not rude per se (to me) but she was cold to the hygienist I had. She ignored her when my hygienist asked if she wanted a chair to go over my treatment plan cost. Then the hygienist actually introduced the girl instead the front desk girl herself and although I just saw her at check-in, the girl cut her eyes at the hygienist like she was annoyed! Idk what that was about but that interaction combined with the fact that she just wasn’t friendly AT ALL made me not want to interact with her. I felt like I was bothering her by asking questions. Idk. Just take these points with a grain of salt bc my overall experience was good. You just never know when people are having off days!"