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Valley Spas & Pools
1941 New Jersey 33, Hamilton Township, New Jersey 08690
About the Valley Spas & Pools
Valley Spas & Pools is a reputable general contractor and store located in Hamilton Township, New Jersey. We specialize in providing top-quality spas and pools for residential and commercial properties. Our team of experienced professionals is dedicated to delivering exceptional service and products to our customers. Visit us at 1941 New Jersey 33 to explore our wide selection of spa and pool options, as well as accessories and maintenance services. Trust Valley Spas & Pools to make your outdoor oasis dreams a reality.
Photos of Valley Spas & Pools
1941 NJ-33, Hamilton Township, NJ 08690, United States
Opening hours of Valley Spas & Pools
Monday:
Closed
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of Valley Spas & Pools
"Valley Spas & Pools made it easy for us, to be honest, I was a little overwhelmed and scared when I received the email with the contract and stuff I had to do and get before they came to close our pool. I'm a new pool owner with a very large inground pool as you can see in the pictures! I made one phone call to them and they answered all of my questions! They were prompt in their timing and they did a great job."
"I started using Valley Pools in 2022 and couldn't be happier with the service! Everyone is knowledgeable and professional and they never try to over sell you. They even told me that I didn't need some chemicals I was buying, who does that? Love these guys!"
"I purchased my first above ground pool after Valley was recommended to me from a friend. My pool was installed about a month ago. About a week later from the install date, I noticed water surrounding an area outside of my pool. I called Valley back and informed them of the issue. The first person I spoke to ensured me it was condensation from the weather starting to warm. Even though I expressed it seemed like too much water to be related to condensation, the employee said he was confident this was the reason. The next day, more water had built up around the same area and it started to flood a portion of my lawn. I called Valley again and requested someone come out and investigate. Two to three days later, reps from Valley came out and said it seemed like there was a leak but they’d need to call their boss to determine next steps. Reps were very nice but they didn’t have a resolution. So water continued to build on my lawn for about a week. I heard back from Anthony who assisted with getting a diver to come out to investigate but mentioned that since there was no mat placed under the ladder in the pool, it was likely the leak was coming from that area. Again, this was my first time purchasing a pool and the mat placement was never communicated to me from purchase through installation. The next day the diver came out. He was very helpful. He identified a small tear in the liner in an area where the bottom of the pool starts to meet the side. He confirmed the leak was not under the ladder. He also informed me Valley directed that I be billed for the repair. I was confused because the tear was not identified to be where originally thought but yet I was being billed after spending a decent amount of money on a brand new pool. Not to mention, my liner is now compromised. I called Valley management back the next day to question why I was being billed for the diver services and why the liner was not under warranty. I requested a report from the diver Valley recommended, which was not provided at the time the service. Anthony confirmed he would get me a copy. A few weeks went by and I never heard back. Only when I followed up twice within those few weeks, did I get a response. In the end, I was informed that nothing could be done because there was no proof of manufacturer default. It is disappointing that the pool products are not backed after purchase. Unfortunately, my experience was not a very good one. Valley attempted to work with me but the result would end with additional costs at my expense."
"I love my pool! My experience with Pat and all her people have been excellent. Always there to answer any questions no matter how small. Friendly, professional and nice."
"I highly recommend Valley Pools. We have been using them for several years to open and close our pool as well as for all of our pool care needs and we have always been extremely happy. Anthony and Jess are wonderful people who really care about their customers. We are using their pool maintenance program for the first time this season and we could not be happier. All of their workers are friendly, helpful and knowledgeable. Our pool has never looked better and we are very thankful to the entire Valley team…you are awesome!!"
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