Waldorf Dental Care

"Dr. Shumate is not just a typical dentist. I have had many dentists due to having lived in different states. None top the level of expertise in dentistry I have experienced at this practice. At my initial appointment, after performing X-rays, Dr. Shumate informed me that I have a benign condition, Cemento-osseous dysplasia (COD) which is common among African American women. I was made aware previously but forgot about it. He explained to me that this is nothing to be alarmed about. Due to his experience and proven knowledge I trust this. My previous dentist was unable to determine the cause of the discrepancy shown on a previous X-ray. She l referred me to a specialist who then informed me of this condition. Dr. Shumate just repaired a damaged filling which my previous dentist never mentioned. I go to the dentist twice a year for cleanings and have always kept up with X-rays etc. This damage was overlooked for quite some time by my previous dentist. Dr. Shumate saved my tooth! Also, I was not afforded the opportunity to view pre and post-treatment pictures in the past. Without me even asking, Dr. Shumate showed me a before, during (after removal of old filling and cleaning of the area), and after picture of my tooth post-treatment. The difference was like night and day. I cannot end this review without acknowledging Dr. Shumate’s assistant, Toni, whose pleasant demeanor is a wonderful addition to the practice. She efficiently handles my insurance needs and advises me on ways to minimize high out of pocket costs. Needless to say I am impressed and again even more pleased with my decision to have made the switch to this practice."

"AMAZING! This is the word I would use to describe Dr. Shumate and his staff. Toni is pleasant and personable greeting everyone by name when entering the office. Dr. Shumate, explains every process before completing and allows generous time to effectively explain and answer any questions you may have. The facility is worthy of a visit with amazing luxuries like a massage from the cool dental chair while your exam is being complete. I strongly recommend Dr. Shumate and Waldorf Dental Care."

"I have been a patient at Waldorf Dental Care for years. I always receive exceptional care from Dr. Shumate. He takes his time and explains each procedure, provides recommendations, and responds to all of my questions. His assistant, Toni, is also very responsive and ensures that my son and I are well taken care of. The office is clean and safety precautions are consistently in place, which I especially appreciate. I recommend this practice to anyone seeking top notch dental care in Southern Maryland."

"Dr. Shumate ALWAYS provides great care and is detailed and timely with all procedures and care. It’s always a pleasure to interact with the professional team in the office and you always feel that you and your dental care are their top priority!!! Amazing as always."

"It is with great difficulty that I post this review. I initially felt a great sense of pride and honor when I found Waldorf Dental; a seemingly successful black owned dental office. I recently visited Waldorf Dental Care because they were the only office in the area that accepted my insurance. I made an appointment for a cleaning last year, and it was almost 6 months before I could be seen. But when I arrived, I was examined and told to come back for a cleaning instead. I had been waiting for 2 years to get a cleaning due to health and employment problems. Unfortunately, I missed the appointment and was recently sent a bill for $50. I was disappointed that I wasn't able to receive the cleaning I had requested during my initial visit. I feel that my time was wasted and my needs completely disregarded, and that the rescheduled appointment wasn't handled more efficiently. While I understand the need for a cancellation fee, I felt that $50 was excessive given the circumstances. Overall, my experience with Waldorf Dental Care was frustrating and left me feeling like my time and money weren't valued. Or rather, my money is clearly more important than my time, or dental care. While the staff was polite and professional, I would hesitate to recommend this practice to others based on my personal experience. Just imagine going to any other established business and asking for a service, and instead, they give you whatever service they want you to have and tell you to come back later to get the service you originally came in for. Imagine going to a mechanic and asking for a tire rotation and an hour later you come back to find that they decided to do a diagnostic instead, and tell you to come back in a month to get that oil changed. And if you miss the appointment, they can send you a bill faster than they can give you an appointment."