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Northern Pharmacy and Medical Equipment
6701 Harford Road, Baltimore, Maryland, United States
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About the Northern Pharmacy and Medical Equipment
Northern Pharmacy and Medical Equipment is a reputable institution located at 6701 Harford Road in Baltimore, Maryland, United States. This health-focused establishment offers a wide range of services, including retail pharmacy, compounding pharmacy, specialty pharmacy, medical equipment, medical supplies, diabetic supplies, breast pumps, and women's wellness products. Customers have praised Northern Pharmacy for their excellent customer service and convenient delivery options. Whether you are in need of prescription medications or medical equipment, Northern Pharmacy is dedicated to making your life easier and providing top-notch care.
Photos of Northern Pharmacy and Medical Equipment
6701 Harford Rd, Baltimore, MD 21234, United States
Opening hours of Northern Pharmacy and Medical Equipment
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 16:00
Sunday:
10:00 - 14:00
Reviews of Northern Pharmacy and Medical Equipment
"Michelle Parham gave me customer service above and beyond what I expected. I had changed my mind about a purchase and emailed that I would come back to the store to change the purchase. On returning her call to me I found she had already refunded the purchase and changed the sale to the other item I wanted instead. I didn't even have to return to the store. This is exceptional service!"
"Surprisingly, I went through this company years ago for my first child to get a breast pump and it was seamless but I’ve been trying for the past couple months to get a breast pump for my current child and it has been a nightmare for an expectant mother sadly. I literally went in person and called numerous times with zero assistance. Called again today and the lady says I have to get my pump after I have my baby. That makes zero sense to me as I will need it the day of delivery not after. I am not a first time mom so I don’t understand the logic in that but from experience I know that not to be true. Very disappointed that sadly she was completely happy with not assisting me so I’ll have to take my business elsewhere."
"Michelle P. at Northern Pharmacy is an awesome customer service representative! When I had an issue with a missing script for a nebulizer, she went above and beyond to resolve the issue, and was successful in acquiring it for me. She did this while keeping a smile on her face and had a wonderful attitude!!! I hope Northern Pharmacy continues to employ wonderful people, such as Michelle! Thank you, Michelle! Happy, healthy, blessed new year!!!"
"Visiting this medical supply store was an absolute revelation! The moment I stepped in, the immaculate cleanliness immediately caught my attention. It was refreshing to see a place dedicated to health and care maintain such high standards. But what truly sets this store apart is the impressive array of supplies; they seem to have everything one could possibly need, neatly organized and easily accessible. From basic essentials to specialized equipment, everything appeared top-notch. The staff's knowledge and willingness to assist were commendable. They went above and beyond when we were looking for an item we had no clue about. Not only did they patiently guide us, but they also provided valuable insights into its usage and maintenance. Their customer service is a gold standard. Each team member exuded professionalism, courtesy, and a genuine desire to help. What could have been a daunting experience turned into a pleasant and informative shopping trip, thanks to their exceptional assistance. Overall, this store embodies excellence in every aspect. It's a haven for those seeking quality medical supplies coupled with an unmatched level of service. I highly recommend this establishment to anyone in need of medical supplies; you'll undoubtedly find not just what you're looking for but an exceptional customer experience as well."
"Last week, I called to order a Freedom Leg. They said that I needed a doctor's order. Doctor sent it in. Then I was told that someone would call me back in a day or two. I called again, they said that they needed med records for their specialist. No problem. I was told that I would be contacted in a day or two nothing. I went on Wednesday and talked to someone in person. She told me that they did not have the records in. I told them that they were sent to them. She looked and found them. Then she sent them over, which would not have happened if I did not come in. I was told that the specialist would call me in a day or two. It is Friday, I just called back. I told them to cancel the order. My ankle is broken in two places. I need something right away. I understand if it takes a few days for ordering, but this is absurd. I would not have even been all right if it took this long as long as they were working on my order (they weren't). If I did not keep on them, my order would have gone nowhere. Also, when I was there on Wednesday, I could barely hear the rep who was helping us because a couple of booths down, another rep was having a very loud personal call on speakerphone. I don't care, but I'm not sure why the person on the other line had to be on speaker. It was loud. Very unprofessional."
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