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LIFELINE BALTIMORE PHARMACY
6821 Reisterstown Road, Baltimore, Maryland, United States
About the LIFELINE BALTIMORE PHARMACY
Lifeline Baltimore Pharmacy is a trusted health and wellness destination located at 6821 Reisterstown Road in Baltimore, Maryland. As a full-service pharmacy and store, we provide a wide range of prescription medications, over-the-counter remedies, and health products to meet all of your healthcare needs. Our knowledgeable staff is dedicated to providing personalized care and guidance to ensure you receive the best possible service. Visit Lifeline Baltimore Pharmacy for all your pharmaceutical needs and experience the difference in quality and care.
6821 Reisterstown Rd #207, Baltimore, MD 21215, United States
Opening hours of LIFELINE BALTIMORE PHARMACY
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 13:00
Sunday:
Closed
Reviews of LIFELINE BALTIMORE PHARMACY
"Been with this pharmacy for over 5 years and in the past 2 they have been horrible. I happen to have a lengthy list of prescriptions. Almost every month I have to remember to.call them to fill with refills still available. They take over a week to fill. The people answering the phone are so rude and impatient."
"RE: Mistake on order. Terrible customer service. Rude. If there were an option to choose zero stars, I’d have done so. This is hands down the worst experience I’ve had fulfilling prescriptions, and as a woman who is well travelled and is on several different medications, that is saying a LOT. I am a Type 1 diabetic with blood sugar that is oftentimes very unstable, so I have to not only take several insulin shots daily, I also test my blood sugar often. I went to this pharmacy after a doctor visit from a physician in the building, to fulfill several different prescriptions including diabetic supplies, which my doctor had already sent in. The Pharmacy Technician William seemed frazzled and overwhelmed with his work load. I told him I’d be back in ten minutes to pick up my prescriptions, and when I did he gave me the prescriptions that were available, and told me that I would get the remaining delivered to my home in the next two days. Since I had all of the necessary supplies and meds for the next two days, I was fine with that and went home with a bag full of my prescriptions. This morning when I went to retrieve the insulin pen needles, which were part of the prescriptions, I realized they were not in the bag. I left a message for my physiatrist asking her to call in the prescription again, and proceeded to dose myself with a day old dirty needle (has no choice). When I called the pharmacy to confirm that my physician called in the pen needle script again, I was told by the Pharmacy Technician William, that he had made a mistake and ‘forgot’ to put in my insulin needles. I explained to him how serious this is, and that I have twice that day dosed myself with dirty needles because of his little mistake. He immediately went into defensive mode, and told me that I was ‘rushing him’ and that is why he made this egregious oversight. He seemed very agitated, and proceeded to tell me about his stellar work ethic, then he put me on hold to speak with the store manager. The store manager was rude and told me I was being difficult. Long story short, I’ve been sticking myself with dirty needles all day today and probably tomorrow until my order gets delivered to me. The icing on the cake is when the store manager told me that I was fourth on the delivery list and he can’t guarantee what time my prescriptions will be delivered. Terrible experience. Never again will I use this pharmacy."
"Ever since I started getting my meds from there about a year ago I've never had a problem with the staff or receiving my meds. If I have a question about anything I can always get help. The staff is very professional, courteous and very polite. From my experience I would recommend them."
"Love this pharmacy! Most of the big chain pharmacies seem to have forgotten the value of customer service and support. Found Lifeline (Glen Burnie location) a few years ago and so thankful that I did. They always have my prescriptions, will go out of their way to address any issues or concerns and also solve them! Both locations are wonderful and have such fantastic employees"
"Best Pharmacy for personalized care. Always very helpful and pleasant"
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