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CVS Pharmacy
2560 West Franklin Street, Baltimore, Maryland, United States
About the CVS Pharmacy
CVS Pharmacy is a well-known health and pharmacy store located at 2560 West Franklin Street in Baltimore, Maryland, United States. Offering a wide range of prescription medications, over-the-counter drugs, health and beauty products, as well as convenience items, CVS Pharmacy is a one-stop shop for all your health and wellness needs. With friendly and knowledgeable staff ready to assist you with any questions or concerns, CVS Pharmacy is dedicated to providing top-notch customer service and quality products to help you lead a healthier life.
Photos of CVS Pharmacy
2560 W Franklin St, Baltimore, MD 21223, United States
Opening hours of CVS Pharmacy
Monday:
14:00 - 19:00
Tuesday:
14:00 - 19:00
Wednesday:
14:00 - 19:00
Thursday:
14:00 - 19:00
Friday:
14:00 - 19:00
Saturday:
14:00 - 18:00
Sunday:
14:00 - 17:00
Reviews of CVS Pharmacy
"I'd rather not say."
"A received a text to pick up a prescription. There were two people in front of n e picking up multiple prescriptions. I waited in line approximately ten minutes. When it was my turn, I was told that the pharmacy was closing for lunch. I asked what time it closed. I was told at 1:30. I asked what time it was it. I was told 1:30 and to come back at 2 p.m. However it was not 1:30 yet. I came back just after 2 p.m. and had to wait in a line again. Also my prescription was not ready as your text indicated. While I understand that the employees need a break, I would have appreciated them telling me immediately that they couldn't serve me until after 2 p.m. I wasted time and gas because of them."
"The quality of service here has declined tremendously. They act like they don't care. I felt ignored when I went to drop off the rx. But I work in customer service, maybe it was just a long day. I was told it would not be filled until this morning, not because I was there late but because they were busy. It wasn't ready this morning either. Now I've been hold for 36 minutes just for someone to answer the phone. I guess they want me to hang up but I am sick with nowhere to go and I am in too much pain to sleep. If they'd fill my prescription, I'd be one less headache. I know they are tired of hearing pharmacy call over and over because I was weary of it while I was standing there waiting for service"
"Not good cutomer service in the Pharmacy dept. Better than it used to be...at least the current Pharmacist will give you explainations to hold-ups of Rx."
"Mixed signals: CVS's COVID testing instructions tell you explicitly to go through the drive thru, and NOT to enter the store. I had to wait at the drive thru for 20 minutes before someone finally told me to come inside, because the staff had chosen not to service the drive thru that day. Maybe put up a sign, or don't offer a service you can't deliver?"
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