CVS Pharmacy,

1238 Putty Hill Avenue, Towson, MD 21286

"The only one that had the covid vaccine that I wanted.. and got me in the same day.. very pleased"

"The absolute worse , they have messed up my prescription more than once . They do not read , how is it that the insurance understands the script but you don't. They have done this on more than one occasion. Causing me to have to pay more money because it wasn't filled properly. They will blame the doctor , the insurance anyone but themselves. They don't answer phones or they will pick up and leave you on hold . They are horrible. If I could leave a negative 0 I would but google will not allow . Go to any other location besides this one ."

"I am currently waiting on a prescription. I stood in line for 25 minutes to be told they do not have my medicine. I asked could they transfer it to another pharmacy. Then they said they had the medicine, it would be 20 minutes. I walked around and came back to another line. I have been waiting 15 additional minutes and counting. 50 minutes in, I'm not leaving. I'm sitting on top of two boxes of goodnites. Will I get my prescription tonight...victory!!!! 1 hour and 10 minutes later. Pharmacy tech was lovely. Wait time could use some improvement."

"I visited this pharmacy to get my toddler’s medicine and was told that they were out of the medicine and the next closest pharmacy with the medicine in stock was the Park Heights location… which is a 30 minute drive from that location. I asked the associate if she checked the one on Loch Raven and Taylor Ave. She said yes and told me they were also out of stock. I asked if they could transfer my prescription to the Park Heights location and was told no. I asked if they could call to be sure before I made the trip and was told no and gave me their number to call myself. I called and was on hold for 15 minutes before hanging up. So before I traveled to Park Heights I just stopped in the Taylor Ave location which is a 3 minute drive from Target. They had the medicine in stock and had to call the prescribing doctor and ask for a new prescription because they were unable to pull the prescription from the system because Target CVS wouldn’t forward it."

"This pharmacy used to be the best but in the last few months it’s honestly horrendous. They do not pick up the phone even after waiting on hold for 45 minutes (yes 45!). If you’re somehow lucky enough to get them to pick up they can never find your prescriptions even though 2 different doctors have sent them there 2 separate times ( and have been sending them for years- it was never a problem until recently). Not sure what the issue is (understaffed I guess?) but if you really need your medication find another place to fill it because you won’t be able to get it here."