Next Door Pharmacy
9918 Reisterstown Road, Owings Mills, Maryland 21117
About the Business
Next Door Pharmacy, located at 9918 Reisterstown Road in Owings Mills, Maryland, is a unique health and wellness center that offers a personalized pharmacy experience. At Next Door, we prioritize our customers' wellness by providing a one-stop shop for all their healthcare needs. Our dedicated team is available to answer any questions, solve problems, and meet individual needs.
We understand the importance of medication compliance, which is why we offer efficient auto-fill systems and fast, free delivery services. You can have your medications delivered right to your doorstep, without ever having to leave your home or office. Next Door Pharmacy is committed to providing convenient and personalized healthcare services to our community.
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Contacts
9918 Reisterstown Rd, Owings Mills, MD 21117, United States
Opening hours
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 15:00
Sunday:
Closed
Reviews
"I went here with a compound prescription from my rheumatologist. The staff greeted me and gave me details about my prescription and why they needed to reach out to my physician. Ali explained how the time-table may work and that she would contact me the next day. Additionally, she provided her name and information for if I had any questions. The next day came and Ali called me. She had reached out to my practitioner, their team and another compound pharmacy to ensure I received what I needed. Ali outlined to me that the other pharmacy might provide what I needed quicker and she contacted them. She even offered to facilitate me getting my prescription recognizing the discomfort I was experiencing. If I could give 10 stars I would. It's a reminder there are so many reasons to be grateful. I felt respected, understood and the team here went ABOVE, BEYOND AND EVEN MORE."
"OMG DO NOT DO IT!!!! Do not transfer your prescriptions to NEXT DOOR PHARMACY!! I use the Owings Mills Location, however based on what I was just told about the owner from their Pharmacist Marjam, I’m sure any of the owner Hanna’s locations are run better! I always have issues with my prescription deliveries and payment, I finally decided to ask for a manager of the establishment to voice my concerns to see if we can fix any lingering issues. Ha! Yeah, right! They gave me to Marjam who informed me she is the Pharmacist. She was rude, and had absolutely no intention of resolving any of my concerns. Matter of fact, I bet if you asked her today what my concern is, she would not be able to tell you. Instead, she consistently over-talked me, and trying to tell me what the conversation was between and the person I spoke with before her. She could have simply apologized for any miscommunication and moved on. But no, it was more important for her to make me believe I am the one that is wrong in this situation. No customer service. When I asked her who was over her, she informed me the owner Hanna. I asked was there a way to reach her she said, “call back!” I asked when would she be in for me to call she informed me she didn’t know, keep calling to find out. One hand never knows what the other hand is doing in this place. All I wanted was an apology, and someone to handle my prescriptions correct!!! Obviously, that is not going to happen. Oh by the way, Marjam said to me, “ You can always come and get your medicine instead of getting them delivered!!” This would be true, If I was not paralyzed from the waist down and blind!!! SMH … How sensitive you are to the disabled Marjam!!!"
"This Pharmacy is so amazing !! I was referred by my Grandmother after being traumatized by the chain pharmacies . I love that they deliver and do not have a jurisdiction . When I was transferring over the Pharmacist made it simple and effortless and was able to just receive myself and my child’s profile with me calling Next Door Pharmacy only 1 time !!I couldn’t believe the customer service I was receiving . The Pharmacist at this Pharmacy make you more comfortable and warm and friendly type of environment. They are very personable and work really well with you . I love they will ensure that you receive your medicine and will work really hard to do , while providing great Customer service . It’s been times I have not remembered to call for my refills and literally it will be ready that day for delivery ! Usually anywhere else it would be days or you may get busy signals and no assistance . Their delivery drivers are great and super sweet ! They work really hard and just great customer service . Even the drivers make it more personable . Very patient and understanding . I truly wish I can give 100 stars !! I hope this Pharmacy grows and continue to soar ! And remember how they make people day / lives !"
"The woman answering the phone is unprofessional and needs to speak up and speak clear. I could hardly hear her and slurred half her words...she sounded either sleepy or high as a kite. Also, you would think that if they were going to deliver your meds that they would make sure they had your correct address and not an address you had 5 years ago."
"If you want to know the difference between a local pharmacy and a chain store pharmacy, I suggest you start going to Next Door Pharmacy. Hanna and her staff will do everything in their power to help your individual needs as a human being and not a number on a computer screen. My health issues are far from uncomplicated and require a lot of research and patience sometimes. Something as simple as a binding agent being different with different manufacturers, can cause severe allergic reactions. Hanna not only helps me to make sure she researches medication when I have a reaction but will also mail it to me (either overnight or regularly mail, depending on the situation and of course I pay shipping which is to be expected). This saves me a 3.5 hour round trip drive. Yes, I can try to find another pharmacy closer but have had nothing but problems with pharmacies in my area removing the human aspect. They just don't care, so the distance is a non issue with me. This pharmacy is the perfect example why everyone should support their local pharmacy/flower shop/bakery/etc.. The human aspect Hanna and her team take in consideration when I'm already struggling on a daily basis with my health is something that cannot be replaced. Wait times when I'm there is usually minutes. Before, I would wait at chain pharmacies for no less then an hour. Once I waited 4 hours after suffering a seizure. This is no longer anything I have to worry about and I will support Next Door Pharmacy forever. This is why I wish people would stop going to chains. It makes it hard for local pharmacies to stay in business and subsequently forces the patients to go back to chains where they either belittle you or just don't care. My advice is, if you are in the area, try them out once. I have a feeling you won't want to go anywhere else again."
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