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Oneal Russell, DDS
166 Defense Highway, Annapolis, Maryland, United States
About the Oneal Russell, DDS
Oneal Russell, DDS is a reputable dental institution located at 166 Defense Highway in Annapolis, Maryland, United States. Dr. Oneal Russell is a skilled and experienced dentist who provides high-quality dental care to patients of all ages. From routine cleanings and fillings to more complex procedures, Dr. Russell and his team are dedicated to helping patients achieve and maintain optimal oral health. With a focus on patient comfort and satisfaction, Oneal Russell, DDS is committed to providing personalized care in a warm and welcoming environment. Whether you are in need of a regular check-up or have a specific dental concern, Dr. Russell and his team are here to help you achieve a healthy and beautiful smile.
Photos of Oneal Russell, DDS
Conte Building, 166 Defense Hwy Suite 201, Annapolis, MD 21401, United States
Opening hours of Oneal Russell, DDS
Monday:
07:00 - 15:30
Tuesday:
07:00 - 15:30
Wednesday:
07:00 - 15:30
Thursday:
07:00 - 15:30
Friday:
Day off
Saturday:
Day off
Sunday:
Day off
Reviews of Oneal Russell, DDS
"Dr. Russell and his team are very professional. Communication is great, staff is great, and they were able to schedule me in the early morning as requested. Couldn’t ask for a better experience. Original appointment was scheduled for later in the month; however, I was contacted when they had a cancellation and was able to schedule earlier than anticipated! Thanks so much! Hygienists and Dr. Russell are gentle, kind and caring. Thank you for being my dental care provider."
"For many years my family and I have been patients at Dr. Russels office. It was always a pleasant experience until recently… I went in for my 6 month cleaning and the doctor told me it was time to remove a root canal crown to inspect underneath and replace it. Not knowing this was NOT covered under my dental insurance I said ok. Neither the doctor or anyone in his office ever spoke to me about cost, insurance coverage, nothing. So we go forward with the 2 visit procedure. Then the day after the doctor installed the new crown, I get a notification from my dental insurance provider that the crown is NOT covered and that I now had to pay the $1600.00 bill 100% out of pocket. I feel the doctor or at least someone in the office should have notified me of this prior to the procedure. My daughter is going through the process of braces and we were presented everything up front. Had I known this I would have kept the old crown and left it alone until I had the resources to cover that expense. Now I’m more than 2 months late on paying because I don’t have it and my only option at this point is putting it on my credit card which I really don’t want to do. I have been trying to pay my bill online but it’s keeps declining my HSA visa debit card. This has all been very inconvenient in what is already a very hard time financially and I am very disappointed in my customer experience with this establishment. Be very careful of this dishonest practice and make sure you know the full extent and limitations of your coverage prior to agreeing to anything with them. It’s funny because I searched them on Google and the second google review is someone else saying exactly what I’m saying here. I made a payment of $900 today but still need to come up with the rest. I wrote an email to their billing department. You can’t call and talk to to anyone. You can only send an email and then you will receive a response that you will get a response in 48 hour. I wrote out everything above, asked if we could work out a payment plan and after 2 days of waiting this is the BS response I received in from their billing department. “ Mr. Martin, I text you a link to pay online. Thank you for your feedback. Our office will take it into consideration. Best dental health, Michele ” This is the extent to which these people care about their patients. I left 1 star instead of 0 stars because I did like the facility and my dental hygienist. But I have lost all respect for Dr. Russell and I will not be coming back. I will also be leaving this review everywhere I can."
"Very positive experience. New patient, hoping to find the right dentist fit since my previous dentist recently retired. Chose Dr. Russell based on reviews and he accepts my particular dental savings plan. Routine cleaning and exam, and I have some minor perio issues that need to be closely monitored. Tierney and Dr. Russell were great. Both examined me closely, asked questions, and clearly communicated findings and advice. Friendly, efficient and professional sums it up. I plan to return for my next check up and any other dental work"
"Every experience at Dr. Russells is an amazing one. Michelle is always so friendly on the phone and in-person. The office is very clean and the waiting room is inviting; although I haven't spent much time there because they take you back so quickly. Besides Dr. Russell's skills being top-notch, he has impeccable bedside manner and is easy to talk to. Susie did my cleaning today and was kind and gentle. I highly recommend this Practice to every person I know because it is the absolute best experience you can have at a dental office. I wish I could give them 10 stars!"
"I always have an excellent visit . Dr. Russell is the best Dentist I have ever been too. The staff is professional and courteous. I recommend this office highly and my family does as well. Dr. Russell and his staff made sure I was comfortable and informed through out the procedure. If you or a family member, are in need of a top notch dentist with a professional support staff. Make a appointment today with this office."
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