Adams Morgan Cosmetic Dentistry

"Stay away from this place. Don't let them discriminate you. I originally came in and inquired about a dental crown. They gave me an appointment and the female dentist confirmed that they could do the work but that I needed to wait until I was done with my first trimester which I totally understand. They even schedule my next appointment. Well, I recently began feeling a small pain on another tooth so I called today and asked if I could be seen for that pain first and that my dental crown appointment be pushed back until January. The receptionist spoke to the dentist that saw me and she basically made up three different excuses as why they cannot see me. The first excuse was that I had to wait until I was done with my pregnancy to get my crown work done - even though during the first appointment she CONFIRMED that they could do the work once I was on my 2nd trimester and my doctor even gave me the clearance for this. The second excuse I was given was that there are no records of any previous tooth aches / fillings that I needed so they could not see me and that they were short staff so they did not have any appointments. Lastly, I asked why I could not be seen if I already had an appointment scheduled and the receptionist said that the work could only begin after my pregnancy, there are no records of any tooth aches and therefore the follow up appointment was canceled. Stay away from them. No wonder they have such low ratings already."

"Pardon my strong sentiment, but I gave myself a month to process what happened in my head, and I want to make sure you, as a reader, have knowledge as opposed to my emotions. I wouldn't recommend this place. Their customer service was bad. I arrived on time but had to wait 40 minutes to be seated for my annual checkup. As I was seated, I was told that I would have to pay out of pocket because my insurance company doesn't cover the care. It didn't make sense because I checked with my insurance company, and they confirmed that I have one more remaining for the year. I confronted for a bit, but it seemed unreasonable. They didn't do their due diligence properly or maybe they just didn't want to serve me. I don't know."

"First I want to start with the lady at the front desk. Light skin Latina,, black hair… she sucks, she’s rude.. can’t ever help people , never can answer questions. I Always get put on hold before even saying “hello”, she’ has to be illiterate and when I had a problem.. she laughed at me over the phone because I told her she was being rude while I had an issue. My husband had an appointment today for a bridge.. BOTH PRIMARY DOCTORS told us that only half of the bridge needs to get paid the other half after. We were also told that the surgery could be done in payment plans. Today after my husband sat down and got his mouth all numbed up they requested him pay $600. Apparently all of sudden payment plans aren’t a thing… but because they have been in business for 10 years his concerns and questions weren’t even important. Doctor Mina Akhlagi kept brushing my husband off when he was asking her questions, she didn’t even want to elaborate what the $600 payment was for.. This place is super unprofessional and I do not recommend.. plus when you schedule an appointment you don’t get seen until an hour or two later. I rather be a patient else where then be numbed out of my mind and lied too."

"A very good experience all around. Got an appointment after only a week wait time (I'm a new patient). The desk staff were very polite and efficient. I came for my appointment and didn't have to wait long (~15 minutes) to get taken back for my X-rays. The dentist was very careful in assessing my teeth, filled a cavity, cleaned my teeth, and explained clearly why I needed to have a crown on one of my old teeth with many past fillings. In and out for all this in less than 2 hours."