Urbana Pharmacy

"Yesterday was just one of those days where if it could go wrong it did go wrong. I tried to get a prescription filled at CVS on Ballenger. They didn’t have the medication I needed it didn’t offer me much help. The only CVS that had the medication was in Boyd’s Maryland. They told me to just call a bunch of pharmacies to see if they had it. I called Costco they didn’t have it. I called Walgreens on Crestwood they told me they had it. I had it sent to them and when I got there I was behind one car. At that time it was 1:30 pm. They got this cars prescription I pull up and no one answers. I waited and then saw that they go on break at 1:30-2:00pm. At this point I was frustrated I wish they would have atleast just said we are going on break we will be back at 2. I go home because I have my newborn with me. I get a text message from Walgreens saying my prescription is delayed because they don’t have the medication…. The medication that I specifically called about and they said they had! Finally I remember seeing people in this group talk so highly about Urbana Pharmacy. I decided to give them a call. They had the medication and told me they would get it ready as soon as they could. Around 5:30 it was available and I wanted to pick it up but wasn’t sure if I would make it in time before they closed. They told me they would stay open until I got there as the medication is important to start. Thankfully I got there 10 minutes before they closed. They were so kind. They let me vent about my bad day and really took care of me. They made me feel like I was a regular even though it was the first time I been there. Other customers were so kind and we were all just chatting it up together. The environment was just so calming and nice. I HIGHLY suggest using Urbana Pharmacy! Moving forward I plan to use Urbana Pharmacy for my entire family. No more big chains for us!"

"I made the switch from cvs a year ago and I am SO GLAD I DID !!!! The pharmacist is also the owner, and she delivers wonderful customer service. She is friendly and always makes people feel welcome"

"The pharmacist, Tola, was incredibly helpful, patient, & kind when she provided vaccines to my two young children. She went above & beyond to accommodate some very specific requests & I/we will forever be grateful. Would absolutely recommend Urbana Pharmacy!"

"I love Urbana Pharmacy and the wonderful customer service I always receive. I've had medications delivered to my home and they also have been accommodating when as a busy mom I need my prescription filled fast. The owner is super sweet and she gets to know her customers on a personal level. I love to support a local business specially when they go above and beyond for their patrons."

"I made the switch from cvs a year or so ago and I am SO GLAD I DID !!!! The pharmacist is also the owner and she delivers wonderful customer service . Always smiling and happy to see you. The best part is she actually knows me by name and what medicines I take and when they are to be refilled. I can’t say enough good things about it . Make the change , I promise you won’t regret it !!! Support your local small businesses not some huge chain that cares nothing about you !!!!!"