CVS Pharmacy
1460B West Patrick Street, Frederick, Maryland 21702
About the Business
CVS Pharmacy located at 1460B West Patrick Street in Frederick, Maryland, is a trusted health and pharmacy store offering a wide range of pharmaceutical products, over-the-counter medications, health and wellness products, beauty supplies, and more. With a team of knowledgeable pharmacists and staff members, CVS Pharmacy is dedicated to providing excellent customer service and meeting the healthcare needs of the community. Whether you're looking for prescription refills, flu shots, or simply browsing for everyday essentials, CVS Pharmacy has you covered. Visit us today for all your health and wellness needs.
Photos
Contacts
1460B W Patrick St, Frederick, MD 21702, United States
Opening hours
Monday:
14:00 - 20:00
Tuesday:
14:00 - 20:00
Wednesday:
14:00 - 20:00
Thursday:
14:00 - 20:00
Friday:
14:00 - 20:00
Saturday:
14:00 - 18:00
Sunday:
14:00 - 17:00
Reviews
"The Pharmacy at CVS on W Patrick Street is rude and has no accountability. The first time I went in there they had a lack of resolution, empathy, and poor customer service. I've waited for my prescription for a week after being told it was ready three times. I went in three times after receiving calls that it was ready and each time they did not have it. The third time I went in after being told it was ready I was told the Jefferson Street location has it but it needs to be "pushed" over. I called Jefferson Street and the lady there at the pharmacy said all West Patrick St needed to do was push it over a week ago and they could have handed it to me. The lady at Jefferson St took care of everything and I am very grateful for her. I do not recommend CVS at West Patrick Street, its a circus and highly unprofessional."
"Went to the pharmacy counter and the lady with the short orange hair kept making mention of how short I was. "Oh I could barely see her because she's so short," she said when somebody asked her to help me. "Come to this counter over here where I can actually see you since you're short," she said to me as if it was an issue? Like is my height her business? Turned out that my vaccine appointment was at a different location, and I asked if I could schedule a new appointment. She was unwilling to help and told me to just do it on her phone, because she obviously couldn't be bothered to do her job. I don't know how an empty pharmacy was not able to give me a vaccine at that time when they literally do walk-ins. Pharmacist behind her was not helpful either and basically told me I was out of luck and he couldn't help me either. Left and went to the right CVS, and the service was great. If you plan on using this CVS, I suggest you don't, but rather drive 5 minutes down the road where they are actually useful and they keep their comments about your height to themselves."
"very good customer service Esp Betty at the in store counter. She puts up with alot of customer challenges like Dr not sending in Rx or Rx is ata different cvs etc. but remains pleasant and composed."
"Made an appt. for a travel covid test to fly. Waited a ridiculous amount if time because they won't let you inside even if vaccinated. Not to mention had to drive 40 minutes to get the test because they are only at a few locations."
"If I could leave 0 stars I would. There is always an issue when I go to this location. I would fill your prescriptions literally anywhere else in Frederick if I were you. They always have at least one medication wrong or filled incorrectly. And today I got to the drive thru before 6 pm (on time) and they knew I was there. The man in front of me had an emergency which was fine of course, but they knew I was in line and closed the gate anyway. Apparently his emergency was more important than my pain management for Fibromyalgia. It would've taken a minute for them to extend good customer service and allow me to fill my pain meds. Now I have to be in pain all night because that was the only time I could get these meds until Monday, including going to the 24 hour pharmacy 15 minutes away. Which they suggested after telling me they knew I was there and closed the gate because they close at 6 pm. It was 6:03...."
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