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Hot Tubs Inc
1925 Norfolk Drive, Owings, Maryland, United States
About the Hot Tubs Inc
Hot Tubs Inc is a reputable general contractor and store located at 1925 Norfolk Drive in Owings, Maryland, United States. Specializing in hot tubs, our team of experienced professionals offers top-quality products and exceptional customer service. Whether you're looking to install a new hot tub or need maintenance and repairs for your existing one, Hot Tubs Inc is your go-to destination. Visit us today to experience the ultimate relaxation and luxury that hot tubs have to offer.
Photos of Hot Tubs Inc
1925 Norfolk Dr, Owings, MD 20736, United States
Opening hours of Hot Tubs Inc
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
Day off
Reviews of Hot Tubs Inc
"Except for the replacement of the circulation pump every couple years (which is a normal wear out part) we have enjoyed our Healthy Living Spa for many many years! The company (Hot Tubs, Inc.) was great to work with when we purchased and also on warranty issues."
"I struggle with this business. They sold me a hot tub cover and a hot tub for one of my rental properties with a warranty but every time I call in with a question or problem, they have no idea what the answer to my questions are and send me to the manufacturer, even for basic questions. For example. I had a guest make a small tear in the hot tub cover and I wanted to patch it, so I called in to see what the covers were made of to find the appropriate patch. They told me they don't patch them, don't know what the cover is made of, and that customers normally just use duct tape or buy a new $600 cover. They had no problem telling me how high tech and fancy the cover was when they sold it to me. It seems weird that they have no idea what the product they are selling is made of when they use that as a selling feature. This isn't the first time this sort of thing has happened and I've only owned the tub for about 6 months. Honestly, they are too quick to blow you off and pass the buck. Not something I expect from a company when I'm spending $12k on a hot tub. But lesson learned, I'm sure someone else will take my money for the next one. Apparently you don't always get what you pay for, buyer beware."
"We purchased our hot tub and cover from Hot Tubs, Inc about 7 years ago. Not only was the installation seamless, their service is wonderful and prompt. We would highly recommend this company. Tom & Mary Hughes"
"Needed a new cover for the tub we bought from them 6 years ago. Was told 6-8 weeks but had it within a week. Way better cover than the original and even got a free YETI with the purchase. Worked out great both with the tub and the follow up cover. MasterSpa is a reliable and well supported brand from my experience."
"My Master Spas Twilight Series 8.2 was delivered as scheduled and set in place with zero issues. The Hot Tubs, Inc sales rep Mike V was knowledgeable regarding the product and fun to work with during the sale. Service tech Kyle Powers is very professional and was interested in making sure I was totally satisfied with the service call prior to departing. Jenna Greenwell and the rest of the Hot Tubs Inc staff were/are very professional and congenial to work with. I defiantly would repeat this experience and have recommended Hot Tubs Inc to friends considering a hot tub purchase."
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