Reed's Pharmacy

"Been a customer here since they opened. Was a breath of fresh air after having to drive to martinsburg for years. Even after our insurance would only cover prescriptions filled at CVS we came to Reeds and paid cash for them, it was worth it being closer to home and CVS couldn’t get anything right. Fast forward to September 2023, my wife was at home under hospice care, I had them continue to fill her meds at Reeds, the first med was called in, I picked it up, got home and opened it to find out it was the wrong med (an inhaler instead of a sleep med). So I called Reeds and asked what happened and was told (yelled at) “we don’t have that medicine! Tell hospice to call someone else!!” Well why didn’t you tell hospice that in the first place! Or me, instead of giving me the wrong medication?!?! Heck of a way to treat a long time, dying customer! Nasty. Btw turns out they’re the only pharmacy around the doesn’t carry it. Thank God for spring mills pharmacy, they were so nice, and even deliver meds 2 days a week, even late evening. Yeah Reeds is great, until they dump on you. Small town pharmacy that’s big enough now that they don’t need your business."

"Go to pick up a script my dr faxed over and am told my insurance won't pay it..by law I have a rite to pay cash for it. Then get told something else, that they need to make sure I'm not pregnant. I've had tons of negative preg tests. Being told the Dr who wrote the script needs to call them....she's aware of all other medications I take. I picked up a kit yesterday for cleaning my colon for biopsies. Highly doubt any Dr would give that kit to clean you out for surgery if pregnant. Will be switching pharmacies after this bad experience."

"I am new to WV, and I transferred all my prescriptions to them due to it being a location close to my work. Went in there for the first time a few weeks ago.... and the worst thing I can say about them is that I spend too much money in their cute little pharmacy with all their amazing little gifts. I was enthralled. All the people I have dealt with there are fantastic and pleasant and efficient. Very glad I chose them. Their customer service is great."