Aspen Dental
10010 Reisterstown Road, Owings Mills, Maryland, United States
About the Aspen Dental
Aspen Dental is a leading dental institution located at 10010 Reisterstown Road in Owings Mills, Maryland, United States. Our team of experienced dentists and healthcare professionals are dedicated to providing high-quality dental care to patients of all ages. From routine cleanings and exams to advanced procedures, we offer a wide range of services to meet your oral health needs. Visit Aspen Dental for a comfortable and personalized dental experience.
Photos of Aspen Dental
10010 Reisterstown Rd Ste 60, Owings Mills, MD 21117, United States
Opening hours of Aspen Dental
Monday:
08:00 - 19:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 14:00
Saturday:
Day off
Sunday:
Day off
Reviews of Aspen Dental
"Everyone I have dealt with at Aspen Dental in Owings Mills have been absolutely fantastic. We've been in 4 times for an elderly family members dentures after hers were broken and every visit has been delightful. On our first visit, our introduction was from disgruntled customer who's insurance declined coverage. Rather than engage with him, the front desk staff maintained their composure and handled the situation superbly. The front desk is the face of a company; the company chose wisely here. The lab tech and assistant we have seen regularly have been absolutely wonderful. Their smiles are infectious, they have been very patient with us, making us feel like they enjoy being there working with us. Their attitude is a genuine care to provide the best service possible. I can't express my gratitude enough for the sincere care we have received."
"I Thank GOD for Latasha! She made my experience today so very pleasurable. I walked in the offices today with an appointment and the receptionist wanted to reschedule me 5 minutes after signing in but Latasha saved the day. I am giving this rating in sheer gratitude for all of Latasha’s efforts to make this appointment happen to my satisfaction."
"Rude!!! The dental Hygienist Shanta or Shantay, What ever the heck her name was , she was very rude and condescending even insulted me about my finances which I believe was (projection) all while she’s standing there with Bottom braces ONLY. She swelled up on me when I was only trying to get clarification on why they were trying to get me to pay for the additional services. I declined to pay for additional services that they try to strong arm you into paying for all I wanted was for my children to have a cleaning that my insurance covers. I’ve reported them to the BBB and I’m taking even further action because patients should NOT be treated the way I was treated (luckily the interaction was recorded!!!)…. they should recommend the additional services and not try and force you to pay for additional services. They are the worst dentist I’ve ever been too and to think I was going to schedule my whole family there. and don’t ask the front staff a question, they’re going to look at you like you crazy. The manager did try to make things better, but for her to make me aware that this isn’t the first complaint for this particular hygienist is crazy to me!! For the love of GOD Get rid of the whole staff and start fresh."
"I’ve been going to Owings mills location for 2 years now and I use to hate it. The staff was rude and the dentist was rough and cocky as ever. I hate going to the dentist on top of the staff being rude wasn’t helping.. Went in today for my cleaning and I had the best experience ever. They was new staffing and they were the best. They were running behind from a meeting which was okay it happens but they acknowledged it and apologized and provided over the top service. They are a pricy dental office but with service like this it makes you not regret paying for the service you get. What an improvement."
"Title: Extremely Disappointed - 1 out of 5 I recently had an incredibly frustrating experience with Aspen Dental that has left me deeply disappointed. I scheduled my appointment over the phone, enduring a lengthy 30-40 minute call, and even received a confirmation email for my dental appointment. A day before the scheduled visit, I followed their instructions and called to confirm my appointment. I also sent a confirmation via email for good measure. However, when I arrived at the front desk this morning, I was met with utter disbelief. The receptionist claimed that they had no record of my appointment in their system. To make matters worse, she displayed a complete lack of professionalism and courtesy. Not only did she fail to offer an apology for the inconvenience caused, but she was also remarkably unhelpful and downright rude. Such a gross mishandling of appointments, combined with a discourteous attitude from the staff, is wholly unacceptable for any dental practice. My trust in Aspen Dental has been irreparably damaged, and I would strongly advise others to think twice before considering their services. My experience has been nothing short of a nightmare, and I am extremely dissatisfied with the way this situation was handled. A mere one-star rating is all I can muster, and that's being generous."
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