Lowe's Home Improvement

"Some Christmas things are on sale. But when you scan them, the price doesn't come up. I had to get the paper to show the lady who was watching the self checkout. I don't know why they can"t make things easier for the workers. All Christmas things are on sale and done. Instead they want to take all the money they can get from the customer. They never have cashiers and I have to scan myself."

"Great big box store. Their Kobalt cordless tools are reasonable and of good quality. Self checkout sucks. But that's showing up everywhere. I refuse to use it."

"Horrible and let me tell you what NOT to do. Try to return items with a receipt. On Sunday, November 19 I tried to return a builders bundle pack of molding. Because it was 8 days past their 90 day return policy the girl behind the counter said she couldn't accept it, as it wasn't purchased on a Lowe's card. I tried to explained the legal reason why it wasn't on the card (I do have a personal and business account) and she asked if I would like to speak to the manager. Not sure if it was the entire store manager or their FOH manager. I accepted and waited for the manager. 15 minutes later the girl behind her return desk told me that the manager REFUSED to come out and talk to me. Yes REFUSED as their 90 day policy is what it is. The girl did allow me to return other items and missed a $74 dollar item (I returned two but she only gave me credit for 1 which I didn't realize until I saw my bank statement. Whatever). NOW HERE IS THE LOOPHOLE! WITHOUT a receipt Lowes will offer store credit which would have been fine. I had a list of other things needed that far exceeded the bundlepack. The store MANAGER REFUSED to give me a moment of time. REFUSED! In frustration I left the molding pack at the counter (I am out that money and yes that's on me) and walked out. Went to their big orange competitor down the street and did my new purchases there and will from now on, just because the Manager REFUSED the have a conversation."

"Our sister Division (IWS) Imagination Workshop Studio purchases supplies for Set Construction, Prop Fabrication, Miniature Effects, Rod Puppets, Special Make-Up Effects, Special Visual Effects, and more here and let us tell you something, they are great! We go to the Phillipsburg, NJ and Nazareth, PA locations."