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Pool Water Guys
7732 Tiernan Drive, Pasadena, Maryland, United States
About the Pool Water Guys
Pool Water Guys is a trusted general contractor and store located at 7732 Tiernan Drive in Pasadena, Maryland. We specialize in all things related to pool water, offering a wide range of services and products to keep your pool clean, safe, and inviting. Whether you need maintenance, repairs, or supplies, our team of experts is here to help. Visit us today and let Pool Water Guys take care of all your pool water needs.
Photos of Pool Water Guys
7732 Tiernan Dr, Pasadena, MD 21122, United States
Opening hours of Pool Water Guys
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of Pool Water Guys
"The person who answered the phone was so friendly and informative❤️❤️"
"I was not entirely happy with my experience with The Pool Water Guys. I called and scheduled water delivery for after I got my pool liner replaced, the liner company told me I would need the water at a certain time in the installation process because the weight of the water is what helps the liner seat itself. I told the pool water guy what was going on and he understood why I needed it delivered at a specific time. On the day of installation we got to the point where we needed the water, and he had not shown up or called. I had reconfirmed our appointment on Friday (the liner installation was on Monday) so I thought we were good to go. I waited 10 minutes past the agreed time and called. He answered promptly but seemed confused, I was not on his schedule and his truck was in Annapolis! When I called on Friday he had told me that Monday was “wide open”. He then asked for my address, when I gave it to him he stated that he had been in that neighborhood/street on Saturday. I told him yes I had seen his truck; he had been literally across the street from our house filling our neighbors pool. He had crossed me off the list thinking he had completed the job. We waited nearly two hours before he showed up with water. The water he delivered was clean and he was friendly so I’m giving two stars instead of one. Tl;dr Disorganized, late, offered a non-apology excuse."
"Took forever to actually do the job requested and when they did show up they ripped my grandmother off. $900 to fill a pool with water?!? Taking advantage of the elderly much."
"Said they would show up and they didn't. They had no intentions of coming to do the job and no intentions of letting me the customer know they couldn't make it out. I understand businesses run into issues but just call and say sorry we are behind and will be out the following day. Letting people sitting at home waiting all day is just bad customer service. Found another company locally to fill our pool."
"always great to deal with these guys A+ service"
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