Purcellville Pediatric Dentistry

"I have absolutely no understanding of the outstanding reviews. There is nothing kid friendly about this office (a balloon doesn't make it so). First, I arrived ON TIME to my appointment at 10:20 and we were instantly told "your appointment was at 10:00". I said no, see your appointment reminder from yesterday I got via text it even says 10:20 (which is also the time I booked) and I showed my text to prove it but asked if we needed to come back another time. I was told ok and so we are ushered back quickly but no one stopped to say hi to my scared child. (People walking up in masks not saying hi to your 5 year old who is already terrified of going to the dentist....pull down the mask for a smile and a quick hi would do WONDERS for KIDS instead of just having us quickly follow you back to a ROW full of dental chairs which stare at the most boring wall I have ever seen. This place is STERILE looking all around. My adult dental office has more life in it and this place is for kids. (well, on the beige wall were a few TVs that were on the silent so there's that I guess). There are a few drawings in a frame on the right hand wall but no kids can see that when they are in the chair staring straight ahead. Anyway, having someone just tell a scared kid to get in the chair again never having tried to say hi or introduce themselves sets kids up to be scared. How about any of you all attempting to connect with a kid on the walk back perhaps. Especially when they walk through your sterile office (a small kids play area up front doesn't make a place a welcoming place for kids) to arrive at a row full of chairs then are told to wear sunglasses because the light will be bright. If you work with kids I would think it would be common sense to at least try to connect with them....share that the light will just be to see in their mouth - anything. Amway....once the dentist arrived she told my daughter she was going to use the pick to just count her teeth and showed her at least. My daughter was scared of the thing but let her but come on now when you say you are just going to use it to count the teeth then you scrape the teeth to see if there are cavities the sound of the scraping is scary. I know that doesn't sound like a big deal but for a terrified kid who has had a bad experience before, perhaps saying what is really going to happen would be helpful. Also try being less transactional and think about what kids feel and see. Also, as parents even though my daughter had no cavities, we really disliked her getting a little white piece of paper to put up on the "no cavity club" because sometimes kids have cavities due to genetics etc. At the end of the visit giving my daughter adult dental floss and a kids toothbrush and a balloon did not feel like it made a connection to a dentist office that touts themselves as the "tooth" fairy pediatric dentist. I may as well just start bringing my daughter to my own dentist since her office has a plant or two at least and they would actually chat with my daughter and try to make it less transactional. I chose this office due to thinking they would try to connect with kids meanwhile it was anything but that. From start to finish this was a negative experience and we were rushed through all of it. (I wasn't late but you sure made us feel like I was.) And my gosh some $15 wall decals on Amazon would go such a long way for a "pediatric" office."

"they were nice. But seemed irritated that my children were anxious. Then they told me my children needed to be IV sedated for dental work because they were afraid. Was going to be literally thousands of dollars for the sedation. And that didn’t even include the dental work. Took them to a different dentist, who said my daughter had one tooth that they were watching and my son had a cavity but they were going to just watch it for now and see. Said that sometimes they want for us and he was going to lose this tooth soon anyways."

"My daughters (5 and 1) had a great first experience with Dr. Wansi and the Purcellville Pediatric Dentistry team! They made their cleanings and check ups fun and low stress. We’re so glad to have found a great dentist for them!"

"We loved this dental office, the staff is friendly, welcoming and super engaging with the little ones. We have been coming here for about 3 years with my oldest and now our toddler. I was worried she would not let them work on her but they were patient and accommodating to her and everything went without a hitch. Absolutely love our experience and even though we moved we still make the drive out to our favorite dental office !"