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Phoenix Dental Care LLC
475 Phoenix Drive, Chambersburg, Pennsylvania, United States
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About the Phoenix Dental Care LLC
Phoenix Dental Care LLC is a leading dental institution located at 475 Phoenix Drive in Chambersburg, Pennsylvania. Our team of experienced dentists and health professionals are dedicated to providing top-quality dental care for patients of all ages. From routine cleanings to advanced cosmetic procedures, we offer a wide range of services to meet your individual needs. Our state-of-the-art facility is equipped with the latest technology to ensure that you receive the best possible care in a comfortable and welcoming environment. Visit Phoenix Dental Care LLC for all your dental needs and experience the difference in your smile.
Reviews of Phoenix Dental Care LLC
"Dr. Kristin made time to address my child's dental emergency last year and followed a treatment plan that allowed my child to recover without any extractions (which was a real possibility at the time). Her ongoing care and attention now that my daughter is well has been stellar and kind, allowing my child to develop a positive relationship with dentistry from a young age."
"My wife needed to be seen for tooth damage from a fall. She received an immediate response, and the initial problem was addressed. This is a professional and caring dental team."
"Dr. Keller fixed my cracked upper molar this afternoon and all went well. She and the staff are great."
"Entire staff is super friendly and they always have flexible hours to suit my schedule. Dental work is top notch!"
"I'm so disappointed in Dr. Keller's office staff, particularly Melissa! I have been a patient for several years and although its been about a year since I was last seen in her office, I had what seemed to be a dental emergency to me at least. This morning I chipped my front tooth while eating and immediately called the office. Imagine my surprise when Melissa answers with no compassion for my plight and says "It'll will be a while before I can get you in". Obviously not being a dentist myself, I don't know what that means for my tooth and I ask. She abruptly replied "Its not an emergency" and "It will be the end of March before I can get you in". I'm shocked and ask if there is another dentist that Dr. Keller refers to in cases like this - Melissa literally chuckles and says "Oh no". I then reply "I'm going to have to find another dentist, March is too long" and Melissa says "OK". She wasn't even bothered that she was A) not helping a patient in need and B) that she was causing the loss of a paying patient due to extremely poor customer service. The dental practice you represent is a business and will not be as successful as it could be if you continue this terrible practice. Disappointed and no longer a patient - another dental office has agreed to see and treat my "emergency" today - and with compassion and great customer service. Dr. Keller - you should review your customer service expectations with your staff because Melissa clearly doesn't get it. Lesson here: It is true that one poor experience leads that person to tell at least 10 others - I will and am. Avoid this office at all costs unless you want to be treated poorly."
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