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Bell Ace Hardware
1051 Trexlertown Road, Trexlertown, Pennsylvania, United States
About the Bell Ace Hardware
Bell Ace Hardware is a one-stop shop for all your hardware and home goods needs. Located at 1051 Trexlertown Road in Trexlertown, Pennsylvania, this store offers a wide selection of tools, building supplies, home improvement products, and more. Whether you're tackling a DIY project or simply need to stock up on household essentials, Bell Ace Hardware has you covered. With knowledgeable staff and a convenient location, this hardware store is a go-to destination for homeowners and contractors alike.
Photos of Bell Ace Hardware
1051 Trexlertown Rd, Trexlertown, PA 18087, United States
Opening hours of Bell Ace Hardware
Monday:
07:30 - 19:00
Tuesday:
07:30 - 19:00
Wednesday:
07:30 - 19:00
Thursday:
07:30 - 19:00
Friday:
07:30 - 19:00
Saturday:
08:00 - 18:00
Sunday:
09:00 - 17:00
Reviews of Bell Ace Hardware
"Apparently neither the manager nor the sales clerk at Bell Hardware know how to process a warranty claim for Bemis toilet seats. I purchased a toilet seat there on Dec 1, 2023 and installed it a few days later. In less than two weeks, one of the hinges broke while I was using it resulting in the seat sliding sideward and grabbing a sensitive piece of male anatomy. This sounds comical but that really hurt for a couple of days. I removed the seat and sterilized it with antiseptic and put it back in its original packaging as best I could until I could get a replacement for the broken one. Today, Jan 2, 2024, I brought the seat back in its original packaging to Ace Hardware to get a replacement under the 1 year warranty listed on the packaging. They refused to replace the seat because I had opened the seat and installed it. So I go back home and call the number listed on the package and get customer service at Bemis on the third ring without having to navigate any kind of menu. This is so rare nowadays. The lady asked when I purchased the seat and model number as well as what broke. I told her the aforementioned story and she apologized profusely. She said that Bemis has a master warranty agreement with Ace Hardware and I could take it back for a free replacement. I said I already tried that and Bell refused to take it back since I installed it. She said that was completely wrong and would issue me some paper work to take it back to Bell, or Bemis would ship me another one. I chose the latter option given my earlier experience In summary, the difference in my treatment between Bell Hardware and the manufacturer could not have been more striking. So Bell gets one star for not knowing the return policy for their products and not offering to call the manufacturer and resolve the issue per the Bemis customer representative. Bemis gets a well earned five stars for resolving the problem in less than 10 minutes."
"You cannot beat the personal, customer service! Staff genuinely cares and knows what they are talking about. This is my go-to for specialty nuts, bolts, screws or that one-off item (u-clamp; socket size; snow blower bolt; etc.). For a smaller retail foot print, you will find what you need. Prices are competitive. These locally owned franchises are great. Quick in/out and never being upsold and in our neighborhood."
"Hello, I just wanted to state that Katherine was extremely helpful with completing my Eagle Scout project. she went above and beyond with assisting me gathering supplies necessary for completing my project."
"I go here when I want feedback and advice from employees who are knowledgeable about their departments. For painting in particular, I've met at least two different employees who could explain things like undertones and primer."
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