Hampton Inn & Suites Wilkes-Barre/Scranton

"We had a nice day as a family. The pool and hot tub were very nice and my kids had a lot of fun. The gym opens at 6 in the morning and closes at midnight. The pool opens at 8 in the morning and closes at 10 in the evening. breakfast is from 6am to 10am. A clean and nice place to eat. The breakfast is better and better quality than most breakfast restaurants. There is also a coffee section where you can drink coffee, tea, hot chocolate and herbal tea whenever you want. The employees are friendly and helpful. The hotel is clean and beautiful. Our room was clean and spacious. thanks for everything."

"Perfect location off of I-81, but did not find it noisy. The hotel was clean and well appointed. Free water and cookies upon check-in were appreciated after a long drive. The front desk staff was extremely kind and helpful. Especially a woman named Abby. The breakfast was nice, and overall a great hotel."

"Great experience here. The employees were all friendly, helpful and kind. Mark and Abigail were very welcoming and upbeat. They also gave us cookies and water at check-in. The coffee bar is great. I really appreciate that it was stocked and ready even at 9:30 pm because I like to have tea at bedtime. Our room was very clean and nice. The pool and spa were clean, nice and well stocked with towels. The complimentary breakfast was also very good and had a wide variety of tasty items to choose from. Kudos to the cleaning staff who do a great job."

"Fantastic front desk people who welcomed my family and 2 dogs and were very accomodating. Spotless room, pool and jacuzzi. Good breakfast included. Very helpfulwhen we needed a last minute late chaeckout. Easy access off of highway with lots of restaurants and stores close by. Will definitely stay again thank you."

"Hotel is very old and needs to be updated and cleaned. The women at the front desk were unprofessional and not friendly at all. The housekeepers were rude and very nosey. The floors in the bathroom are very dangerous and not slip resistant. I slid on the bathroom floor and fell and busted my knee! So painful! My 2 year old daughter also slipped and fell in the bathroom. Also the pool floors were very wet and slippery and not up to safety standards! The pool water was foggy and dirty. The hot tub had slime floating in it just disgusting. Everything was just unsanitary. The hotel hallways and elevators were extremely hot. The lights in the bathroom didn’t work and the beds were very hard and uncomfortable. Also the bathroom was just dirty with stains on the walls. Wish we would’ve choose a different hotel for handling business in Pennsylvania! Bad experience."