Sweetwater Pool & Spa Center
6619 Baltimore National Pike, Catonsville, Maryland, United States
About the Sweetwater Pool & Spa Center
Sweetwater Pool & Spa Center is a premier destination for all your pool and spa needs in Catonsville, Maryland. Located at 6619 Baltimore National Pike, our store offers a wide selection of high-quality products and equipment for your pool and spa, including chemicals, accessories, and maintenance supplies. Our knowledgeable staff is always ready to assist you with expert advice and recommendations to keep your pool and spa in top condition. Whether you are a seasoned pool owner or just starting out, Sweetwater Pool & Spa Center is your one-stop shop for all things pool and spa related. Visit us today and experience top-notch customer service and a wide range of products to enhance your pool and spa experience.
Photos of Sweetwater Pool & Spa Center
6619 Baltimore National Pike, Catonsville, MD 21228, United States
Opening hours of Sweetwater Pool & Spa Center
Monday:
Day off
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 16:00
Saturday:
09:00 - 14:00
Sunday:
Day off
Reviews of Sweetwater Pool & Spa Center
"Sweetwater Pool and Spa has always been very good to us. This month, Connie and staff, were able to solve a problem with our Polaris Sport. Cannot be happier with the service. We have been customers for over 20 years and will continue to purchase all of our pool chemicals at Sweetwater. They always do a great job with water testing and analysis."
"I reached out to get my heater serviced. They blew me off in the fewest characters possible and said they are not taking on new customers. I’ve been a retail customer for years and would have appreciated at least a referral or some consideration. Pools unlimited is the same distance from my house though so I can just go down the street. I’ll make sure to share my experience with my network."
"I refer all my clients to Sweetwater! It’s a local family owned business that’s been around for 45 years. That says something. Connie and her staff are great, and always willing to help. Brian made a service call for us this week, and he was so helpful. He gave me a refresher course on my pool function and how to fine tune it."
"I've been with Sweetwater pools since I first moved into my first home with a pool in August of this year. They were initially very pleasant to deal with (other than their prices being so high) their level of professionalism, attention to detail, and reputation set them apart. Or so I thought until closing my pool this year. I was highly disappointed in the timeliness of the technician (over 2 hours after the scheduled 3 hour time window that Sweetwater scheduled themselves). I was not informed of any delay and I took what I anticipated to be a half-day off work (ended up being a full day) to be there to discuss my first pool closing with the technician. (strike 1) I noticed the van in front of the house and went out to greet the technicians. I found them going through my basement looking for a pool cover. No one in my home was not Informed of their arrival. I am a veteran suffering from PTSD with a young child and a large breed dog. It is absolutely necessary to inform customers when you enter their homes. (for everyone's safety) (strike 2). To top it off the technician left without addressing the work that they had done. No interaction with me whatsoever, other than to grab pool equipment out of my basement and off my shelves. I EXPECT to be afforded the opportunity to review and go over every single service visit at the conclusion of the work. I had no idea what I was supposed to do following the work order as this was my first pool closing, and had to call to discuss over the phone. (Strike 3 all in one day). I would heavily recommend against using this company. Spend your money on a company that values their customers."
"Our old hot tub finally went kaput. We called around and decided to go to Sweetwater first bc they we so accommodating on the phone. When we arrived we were greeted and immediately put with the right person. Wayne stayed with the project start to finish. Along the way we worked with so many great people. Craig was awesome on the install. Best part was we went there yesterday and our new spa was filled and already heating up by noon today. And its memorial day weekend to boot. 5 stars. Thank you Sweetwater!"
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