Buddy's Pool & Spas
10715 York Road, Cockeysville, Maryland, United States
About the Buddy's Pool & Spas
Buddy's Pool & Spas is a renowned general contractor and store located at 10715 York Road in Cockeysville, Maryland, United States. Specializing in all things related to pools and spas, they offer a wide range of services including installation, maintenance, and repair. With a team of experienced professionals, Buddy's Pool & Spas is dedicated to providing top-notch customer service and high-quality products. Whether you're looking to create your dream backyard oasis or simply need a new filter for your pool, Buddy's Pool & Spas has you covered. Visit their store today to see their impressive selection of pool and spa supplies.
Photos of Buddy's Pool & Spas
10715 York Rd #2114, Cockeysville, MD 21030, United States
Opening hours of Buddy's Pool & Spas
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
08:30 - 16:00
Sunday:
Day off
Reviews of Buddy's Pool & Spas
"very poor customer service and experience. they didn't tell us when they were going to show up, and they showed up when we were away/out of town, and used up our three visits without fully completing the service that we paid a premium for, because all the 'visits were used up'. we explained multiple times that we're new to having a pool and needed someone when we were present to walk us through things, show us how to turn on the water, etc. and they never did and never gave us the chance to correcct the issues in between because we weren't around to get instruction nor did they send us any notes after their visits. I spoke mostly to Trish who was consistently pretty rude and short and patronizing, even though we explained we were new to all of this. the retail store staff and technicians themselves are significantly nicer and understand how to help customers. next season and for winterization, we'll go with someone else."
"Amazing company. The staff that I dealt with; Karen, Matthew, and Sean provided outstanding customer service, and were very knowledgeable and professional. I had a algae issue, but was treating it incorrectly. Matthew told me what to do and the problem has been almost completely resolved I just a few hours. This is definitely my new pool company!!!"
"Buddy’s did a great job on opening my pool and discovered a leak in the multiport valve. Their service crew quickly replaced the valve within a few days and the pool is operating great. I highly recommend Buddy’s for pool service and chemicals"
"Had a problem with a booster pump and was given the run a round by the manufacturer in reference to warranty. Though we were out of buddy's service area they readily agreed to service the pump repairing same. If we lived closer they would definitely be our store. Thanks Jeanne Bowers"
"From the in person service to the office staff. My experience with buddy's pool service has been outstanding. Phil, Rob and George were dead on it with their analysis of my pools filtration system. The solution was timely and economical. Would absolutely recommend if they service your area!!"
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