North Carroll Pools & Spas
3321 Main Street, Manchester, Maryland, United States
About the North Carroll Pools & Spas
North Carroll Pools & Spas is a general contractor and store located at 3321 Main Street in Manchester, Maryland. We specialize in swimming pools and spa sales, service, and supplies, offering top brands such as Viking Fiberglass Pools, Cardinal Steel Inground Pools, Strong Spas, and more. Our services include pool and spa chemicals, concrete work, flat panel HDTV sales and installation, custom audio and video systems, and video surveillance for both residential and commercial properties.
We also provide outdoor audio/video system design, sales, and installation, ensuring great sound for your pool, spa, hot tub, deck, and patio. Our team works closely with landscape and hardscape contractors, electricians, and other professionals to create a complete design and installation experience. As an authorized dealer for over 200 brands of electronics, you can trust us to provide high-quality products and expert installation services.
If you have any questions about our services or would like to request a free quote, please don't hesitate to reach out. We are dedicated to serving our customers and creating exceptional outdoor entertainment spaces. Visit us at 3321 Main Street in Manchester, Maryland, or contact us online for more information.
Photos of North Carroll Pools & Spas
3321 Main St, Manchester, MD 21102, United States
Opening hours of North Carroll Pools & Spas
Monday:
Day off
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
10:00 - 14:00
Sunday:
Day off
Reviews of North Carroll Pools & Spas
"What would you do?.......... Last year we had a hose blow out on our pool, we went to the local pool store to buy a replacement hose. I had to go back not once, not twice, but three times in the same day because the damn hoses I was being sold all had holes in them. Jump up to this year, my husband went to same local pool store to get a replacement hose. This is last week y'all. Look outside yesterday and the same hose is leaking. My husband took it off, looked at it, and where the clamps were put on, again there were holes. So he goes back up to pool store to return said hose and was told...you can't return it because you could have had the clamps on too tight. Now when you are putting a hose on a pool that is filled with water, wouldn't you think there would be a bit of water pressure on that hose. Therefore, the clamps need to be tight. Plus, the piece that the hose clamps to only allows it to be tightened so much. You would think the hoses would be made to withstand the pressure of the tightened clamp, isn't that what they were made fr.o"
"I purchased a giant swan inflatable from here less than 24 hours ago and went to use it for the first time. The swan split at the seam where the wing is and deflated immediately. I asked for an exchange or a refund and was told no as their policy states no returns on inflatables. Even with a receipt. I understand this policy, however it’s any policy there are exceptions to the rule. Clearly this was a manufacturer’s defect and at least a compromise of an exchange would have been good customer service. I am in the customer service business and can tell you that this is very poor customer service. Successful businesses are successful for a reason...first and foremost good customer service! They say to support small businesses, but if I would have made this purchase on Amazon, I would have received an exchange or refund. Just sayin’ This place will no longer get my business."
"Purchased a brand new Coleman-Cal Spa hot tub from here, thinking that we would support a small local business rather than a large chain. Big mistake. Within one month of installation was getting error messages on the display panel. Called Ron the owner and he did come out with a technician and they made half-hearted attempts to find the problem but they never did figure it out. We followed recommendations for chemicals and maintenance to the letter but the error messages (LF or DR) continued every few weeks. Cleaning or replacing the filter did help to delay error messages a few weeks or a month but they always continued. Technician did come out a few times on his own (at our expense) but still problems continued.Now the tub doesn't work at all. Lesson learned. Buyer beware."
"Always helpful and have what I need in stock... Ron the owner is a good guy."
"I knew nothing of pools or spas when I bought my home with both. North Carroll Pools and Spa took the time to work with me. Offer free water testing and helped educate me. Great shop. Friendly staff. I would highly recommend them to a friend."
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