Shadowbrook Resort

"The rooms can use an update, but they are very big and spacious. The view of the golf course is beautiful right in the mountains. The service has been wonderful. We had a problem with our toilet and plumbing came within 10 minutes of the phone call a decent breakfast cereal, bagels, juice, grits definitely a good stay for the bargain."

"We ran a 72 person golf trip. For 3 nights. The course was very nice. The rooms were good. Some updated some not yet but very clean and comfortable. All meals were very good. The bar was nice and the food from the menu was also excellent. The ballroom and patio were very nice. The staff was top notch. They took care of everything. From planning to execution was an A+. Thank You All"

"A complete disaster for getting in to eat. Waited 45 minutes in the lobby with over 100 guests. Only 3 places to sit. People were sitting on the floor. Giving 1 1/2 hours to eat and get out is ridiculous. Mothers day and families had a lot of catching up with each other. They have to space the seating times at the very VERY LEAST 2 hours before the next group. Service was great and the food was fine. HOPE MANAGEMENT READS THIS."

"Week 7 of Burger Mania, and this place was a cluster........ We have gone all 7 weeks of Burger Mania so far. None of the other locations have been so slow or disorganized. Waited 1.5 hours for food. It was not that busy either. Lots of empty tables. Other tables were also waiting 1+ hours for their food. We noticed when other tables were served they received appetizers and their main course all at once. When we saw this happening. We asked to get our fries early. We got them a few minutes later. They were warm. Not hot, nor fresh. Wait staff was ok. Did not really check on us. We had to wave them over. Finally at approx the 1 hour mark a server, maybe a manager, came over and apologized. Offered some deserts on the house. We explained at this point we needed our meals to go. Upon checking the burgers they are missing the lettuce and tomatoes.:( This was a major Disappointment. By far the worst in Burger Mania 2023 so far."

"Did not stay here, only went for food at the Six West Restaurant for the ROCK 107 BurgerMania. Worst service! We were seated & put our order in. 45 minutes later did not have any food or anyone even come over to check on us. We finally stopped someone & asked for our fries so we had some food. Fries came out & we're only warm. After watching just about every other table get their good & the place significantly clear out, another employee finally stopped to apologize. At this point, we had to get it to go because of time. We were offered free dessert but that barely made up for leaving the place still starving. This restaurant should have been better prepared for an event like this!! We also overheard 2 other tables have issues with meals. Our total time there was 90 minutes & got to eat only fries and only because we asked for them! Would never go back or recommend this place!"