Debnars Pools, Spas, Lawn & Garden

"When I first went in it seemed like everyone was in a bad mood or just hated being there. Now I can understand, got a bad belt and they won’t do anything but “look at my mower”. Owners don’t care about customers just the money. Also charged 90 bucks for a 35 dollar belt at Napa. Recommend fletchers or any other business before these ppl."

"It has been 1(!) year since I've taken my Hayward filter in for repair. They still have it!! Should I file a claim with the local magistrate's office? 0 stars is not an option *Terrible customer service *Bought Hayward pump and filter Summer 2021 *Had difficulty closing top of filter upon setup *Returned to the stores 2 hours later and they would not exchange for a different product *2 men finally secure top after several attempts telling me it was on properly. It was not *End of Summer 2021 the top would not screw off *Returned for service still under warranty at the direction of Hayward Support *6 weeks later still waiting..... Still waiting...."

"Our company has been dealing with Debnars Blairsville store since 2010 and I’ve never had an issue. Great customer service in my opinion, always helpful . They put a new motor on my stump grinder in 2011 and I’ve never had a issue with it in 12 years.. They fix my saws, tune up what needs tuned up and everything comes back working better than it was ..New View tree service gives Debnars a A+ all the way around the board."

"We bought our Cub Cadet a couple of years ago, and were absolutely delighted with the fair price and the mower itself. it worked like a dream that year, with only one issue: it has two gas tanks and it would never draw gas from the second tank. Not a big deal, we could mow the yard on one tank, but wanted to have this serviced and get the 100 hour checkup done at the end of the season. That's were things went south. We scheduled our repair/service with Debnars, and they came and picked up our mower. When it was returned, it was a MESS! Covered in mud, and had a black scrape on the side of it. I was really upset, because I clean the mower after every use. We called and complained, and were told that they tested it, and that's why it was muddy. No explanation for the scrape. Then in using it, things didn't seem the same. First, the second tank of gas was still not working. And, now, it didn't seem to mulch anymore. At first, I thought maybe the grass was too high ( as we had to wait to get the mower), but even in subsequent cuts, the mulching feature was no longer working. I was still mad about the condition it was returned, in, and when a call was placed about the mulching aspect, they offered to service this ( not for free, I might add). So I declined. So we just continued with it through the summer, hoping the mulching situation would resolve. For this years tune up, we called a different company... and when they arrived to pick it up, they looked and told us OUR MULCHING ATTACHMENT IS MISSING!! (This is a part under the mower, so not something obvious ) it is obvious that while our mower was in for service, the mulcher was removed and never replaced. I AM LIVID..... I am hoping we can get some kind of reimbursement for this missing part. If we do, I will amend this review. Word to the wise.... steer clear of Debnar for repairing your equipment."

"We took our riding lawnmower in to have it fixed and over hauled. They charged us 293.29 we brought it home and went to mow the lawn and the deck dropped and ripped up the yard. When we took it back they replaced the blades for a second time. Tried to say it was our fault and charged us an additional fee of 40.00 well that will be the last time they get our business. Burn me once and you don't get a second chance. Will I recommend anyone to go there NO never. Shame on you! I am not arguing with you it is a flat yard and there is nothing to hit and anyone that knows us sees our yard and knows what you are saying is not true."