Starbucks,

2601 County Road 541, Burlington Township, NJ 08016

"I ordered on the Starbucks app at 1:25pm today it was my order should be done at 1:29pm I walked into the store a minute early, then they proceeded to take and fill orders of the ppl ordering through the drive thru about 6 or seven cars got there after me and all got their orders but mine wasn’t even started I waited for about 20 minutes after the app said my order would be done all I got was a grande refresher, everyone else was getting coffees and food. Ever the ppl in the store got their orders before me, I finally said something cause the app said it was being made but all I saw were coffees turns out it wasn’t even started the whole time I got someone waiting outside for me wasting their gas because they don’t display the knowledge of order I have worked in similar positions with less staff and NEVER would I let someone in the drive thru get their order before the person that ordered ahead, I don’t see where this makes sense or what the logic behind it is but logically you order ahead to save time instead mine was wasted, I stood at the pick up area for 20 minutes and there were multiple drinks there none where mine and I wasn’t acknowledged once, I’m never going here again you will not have my business I’m not gonna give a business my time when they want to waste it I would’ve been better off walking to the target"

"I find it ridiculous, appalling, offensive, and quite rude for the fact that I had to wait a few minutes before the general manager, Noelle, or Noella (sp), decided that she would -finally- say that she would be right there with me. I also find it hard to believe that heating of the pastries was so important when there were only two people in line and I was number two. She could’ve said that she she will be with me upon immediately finishing the transaction in front of me, but she didn’t , and I’m sure she saw the expression on my face, which is when she eventually decided to say that she’ll be with me. After having small talk with an employee making a beverage and wrapping her shift. But I couldn’t at least place my order? I was actually really excited about redeeming my rewards today but I am absolutely not redeeming any points at a location that does not value me as a customer. You don’t even have the best brand perspective right now so the fact that general managers are still acting dismissive of patrons and stores is not OK. Noelle/Noella wasn’t even apologetic about the fact that I was clearly bothered because she came to the defensive and said “well, I said I would be right there.” No, you know you were wrong, you know exactly why I’m upset, so you shouldn’t have done it in the first place Noella. All it takes is acknowledging me and speaking. I’ll redeem my points elsewhere. — This is also a shame bc the daytime crew is usually pretty good. I came on a Sunday afternoon and I’m not sure if that makes a difference but Ally (sp) was always great when I’d come."

"I visit this Starbucks pretty often and staff, food and drinks never disappoint. This last visit a young lady named Ceren was extremely pleasant to order with and when she made my drinks I was beyond impressed. She made my drinks look like something straight out of a Starbucks commercial or magazine. I will be returning. Absolutely amazing ⭐️⭐️⭐️⭐️."

"i live in central jersey. but i always come by this starbucks if i around. I would say it’s the best location. great service and perfect drinks."

"Friendly baristas and great service. Lots of parking spots. Drive thru line gets long often. The inside has plenty of seating (couches and tables) so it's great place to spend some time. However the music is too loud and dance like, it's difficult to study or work here without headphones."