Weis Markets,

123 Village Center Drive, Hawley, PA 18428

"I’m in this grocery store everyday. Today there was an old lady at self check out, when it came time for me to pay the machine didn’t accept my payment (I was trying to use an expired cards- whoops) The machine announces that you need another method of payment when it doesn’t work. This old lady proceeded to stand behind me telling me I need to select debit or credit, when I told her I did that: and that I didn’t need her help. She then yelled at me that she works there and that’s not how this works. I just didn’t want some old lady standing over me while I select a new payment method and look for another card. I was embarrassed, confused as to why my card wasn’t working and clearly expressed to her THAT I KNEW HOW TO PAY AND JUST NEEDED A SECOND. She refused to walk away and started a confrontation with me instead. I use self check out because I have crippling social anxiety. The last thing I needed was this old woman refusing to walk away when I told her I didn’t need help. Just because you work at a store it doesn’t mean you get to force yourself on someone. If I’m confused or need help- I’ll ask."

"Every time I go this store I see 3-4 young employees standing idly at the front of the store , chitchatting and killing time while customers are using the self checkout . I have no issue with people who prefer self checkout but I really dislike it when the store forces me to do that while their employees all take it easy and have a time out . I come from a long day at work and I pay for my groceries . I don’t work for Weiss and I certainly do not work for free . To have a full shopping cart that I have to check out and then bag , while Weiss employees watch me , really boils my blood . Tonight I asked the 3 employees who were, as always , chatting and watching the customers do all the work , if they could open the register . One of the young ladies said , “I guess I could “, meaning It was really a bother . I made the comment that I don’t work there and that they are all just sitting around , she looked at her coworkers and they all rolled their eyes . I don’t appreciate this type of customer service ; I spend my hard earned $ at your store and I expect to be treated professionally . I have to deal with this type of attitude every single time I shop there . Why do I always have to ask them to open a register ??? Extremely frustrated and really annoyed with this attitude and service . I think it’s worth my trip to Matamoras at Shop Rite , they always have at least two to three registers open at all times and the staff is always professional . I have been shopping at this store for the past 5 years and it seems to be just getting worse and worse ."

"Very nice employees there's a nice lady name jay that is always running around helping customers asking if need help finding anything keep up the good work and store is very clean makes me feel welcome"

"Shout out to Joe the store manager and the employees of this Weis! Locked my self out of my car and was stranded in the parking lot, I asked on a long shot if they had anything that could help and Joe not only had a wire hanger but came out to the car to help me and my dad until he yanked the keys out. It was absolutely not within your pay grade to do that for us lol but I’m beyond grateful for your help and this step of excellence. God bless you and thank you again!"

"Good selection of produce. Chicken was OK but the beef seemed weak so skipped that. Good overall for this area."