Pool City

"Very helpful. Were able to answer my questions on a variety of topics. They made sure that I had everything I needed before I left."

"We had our hot tub delivered today, and while I cant comment on the quality or the tub itself, I can share my disappointment with the delivery. I returned home today to find a pile of packaging in my driveway and my wife told me that the delivery people do not take the packaging. Really, its my job to dispose of this? I called and the person who answered the phone said this is normal, and they "usually bundle it for you to dispose of". No apology, no explanation. That's bad business.....period."

"We purchased a pool from Pool City Cranberry and finally had it installed last week. We are very happy with the pool as well as the installation crew. Very professional service from the sale to the installation!"

"We do not recommend this company due to once they sell you a pool, you are on your own. We purchased the Quantum, 27 x 54 size, they sent a horrible contractor to put the pool up, we have a huge buckle at the base of the pool and have sent pictures to the manager and their district office. For weeks we are told someone will get back to us and we have yet to hear anything from them. Completely disgusted with the customer service after the sale."

"This review is mainly to comment on the exceptional service by Kim Poore at the Cranberry store. I purchased a pool at the end of June and although I think the excavators dug a little too much, and I was plagued with 6 leaking hoses, which were finally fixed a week later. Kim specifically helped me by answering some bonding questions and even got down on the ground to show me exactly how to install a piece of equipment. That was a tremendous help. Dave Mangan who sold the pool was very nice and easy to deal with. I can't say I was thrilled with the whole process, but once everything settles down, the pool should be nice."