Boscov's,

351 W Schuylkill Rd, Pottstown, PA 19465, United States

"Needs to be more ADA friendly. I don't know who was working at register in Women's Plus on 11/18 at 4:36 PM. I ordered a kitchen rug online and received a rug with the wrong graphics, wrong color and the print colors were defective and smeared. Manufacturer sent it with no packing slip so I printed out my Boscovs online invoice. I drug this heavy mat out to car, drove to Pottstown on my dine, drug it through parking lot, across store (searching for clerk). She couldn't do the return because obviously what I ordered didn't match what was sent. I asked could she call a manager please and she said no. I need to take it upstairs to find the manager. I explained I couldn't drag it anymore with disability. She just talked over me and repeated herself. I asked her to let me speak and was ignored. I turned to leave the store and she said you can't leave this here. I told her I'm not dragging back to my car and into house, I tried to correct your mistake. She said you can't leave it as I turned to go. She left the register and followed me out to the door shouting you can't leave this here.I felt she was threatening and out of control. So I'm out my time, my gas, $25 and Boscov's got to keep the rug. After 35+ years, I'm done. No more."

"Between the three different associates who assisted me with shoes, socks, and a few winter shirts, I was definitely satisfied with the prices and their direction."

"I'm not familiar with formal events but thanks to Scott in the men's dept. he was a blessing. He knew exactly what I should wear and was a tremendous help. He explained how a suit should fit from head to toe and hooked me up. Apparently he has worked around men's apparel for many years and I can't say enough about how grateful I am for all of his help. I was so worried about not wearing the proper attire thanks to him I looked and felt great."

"The associates in the winter clothing we're very helpful and friendly. My wife was in the perfume department Beth the perfume specialist was extremely helpful friendly my wife was very happy with her purchase there!"

"I like shopping here when I can. I love the nostalgia of going to a department store. It takes me back to when I was a kid. When my husband worked in an office it was one of the only places to go to find affordable business clothes for him to wear. Great selection of menswear. I still like to touch and feel fabric and try things on. It saves me returning things later. Plus I try to shop local when I can to help keep the doors open and people employed. Thank you for a great staff."