Garden Center at The Home Depot 2703 Pulaski Highway, Edgewood, MD 21040

"Bought a heavy object, requested help to load. Help never came"

"Great help with the Christmas trees!"

"Bette in the garden Dept was extremely helpful!"

"I recently looked at lawn mowers at your store with my dad on a Friday afternoon. I we had some general questions about the mowers and went to the customer service desk for some help. They called someone from lawn and garden to assist us. The gentleman who showed up was not able to answer either of the first 2 basic questions I had. He said he would have to ask someone else! We were still at the customer service desk so I asked them to please send someone that could answer questions about the mowers. Another gentleman showed up and it was obvious he didn't want to take the time to help us make a selection and he just disappeared . That's when Rodney showed up and took the time to answer various questions we had, provided some helpful insight from his own personal experience, and explained the process for truck rental so we could avoid the $75 delivery charge. We purchased the mower and made a plan to pick it up the following Monday. When I called to arrange pick up of the rental truck and mower, again I spoke with Rodney in the Rental Dept. Something came up and I couldn't arrange pick up until Tuesday. That's when Rodney offered to bring the mower to me! He very kindly offered the service, he said, "To make up for the initial frustration in getting help with making a selection last week". When he arrived (within the hour!) with the mower, he brought along Joe, from Lawn and Garden, who had full working knowledge of how the mower operated and gave me a quick lesson in operating it. I offered to pay/tip them for their great service but they both declined. Real, friendly, knowledgeable, and caring customer service from these two gentleman! I am hoping this review will not go unnoticed by Home Depot! Thanks! ~Pat B"

"Great Customer Service in store and on the phone. The Home Depot app lets you navigate any store and know whether or not a product is there. I have gone here since February '16 because of convenience and reliability. They also have contractor pick up, tool rental and gardening areas as well as self checkout."