Poolmax, LLC 342 Valient Circle, Glen Burnie, MD 21061

"I have been using Poolmax for 5 years and they are awesome! They are reliable, always on time for an appointment, excellent pricing (cheapest I found) friendly, knowledgeable and are always willing to go above and beyond to make sure your satisfied. You will NOT find a better Pool company and if you know someone who is looking to get a pool, they should call them. They just completely redid my neighbors pool and it is BEAUTIFUL! I highly recommend them! My pool has looked like this since the day they opened it this year!"

"Why do so many companies not want to retain customers? I've been struggling to find a decent pool company. I had them do my opening in 2022 figured I'd have them do the closing. Called to schedule then was told to text my request to the number. I did assuming they would get me on the schedule. Nope, two weeks later no calls, not returning my calls and does not respond to text messages. Sorry folks but not willing to be a paying customer if this is the way you do business."

"It's time for closing so I remembered this company. Just terrible. Worst communication I've ever experienced. Sometimes I'd get no reply during business hours so I'd leave a message, but nothing. Other times I'd be told to expect a call back, but nothing. Idk why there are suddenly better reviews. I'd be wary of those if I were you. Do yourself a favor and learn from my experience I absolutely do not have Pool Max mixed with another company. The service (or lack thereof) is terrible and I have no interest in ever working with them."

"My pool always had a green hue instead of blue. Not algae green just a green color. I thought it was from bottom and reflections off water since I live on the water. I thought it was completely normal because it always tested normal. I had to hire new pool company and stumbled across PoolMax. They came in and discussed with me that my pump and filter system was too small for my pool. They didn’t pressure me into buying anything new. After a year I decided to go with new system they recommend. I wish I would have done it years before! My pool is beautiful and way less chemicals or vacuuming is needed. My pool is older and am going to use PoolMax to do a much needed upgrade next year ! Thank you PoolMax"

"First, let me start by saying it is extremely difficult to find solid, reputable businesses that you know you can not only trust but count on when you are not from an area. Poolmax was the only company that was even willing to work on my renovation last summer. The project was a huge undertaking and nothing short of a nightmare for any business as there were so many unknowns and unpredictable scenarios...my pool was built by the previous home owners in 1980 as a DIY project. This was not a simple facelift; it was a complete overhaul that required structural work, drain installation, new plumbing as well as the cosmetic updates of plaster, tile and coping. The guidance, advice and professional expertise they provided was superb in assisting me to make the right choices throughout the project. Honestly, there was so much coordination required as multiple businesses had bits and pieces of the renovation, but Poolmax handled all the communication, coordination, scheduling and disputes that arose and had it not been for their reputation and relationship in this small network of businesses that perform this type of work, the project may not have made it to completion at all, but it did; all thanks to Poolmax! Since the renovation, they have been there for me for routine maintenance, closing and now opening this year and have always went above and beyond. They have responded to pictures of my water test strips providing guidance on chemicals to add, even dropped the chemicals off to me; responded quickly to my frantic texts wondering if my equipment was working properly, which it was; patiently explained everything I needed to know to keep my pool swim ready on more than one occasion; assembled equipment I had purchased elsewhere when they didn't have to as well as had Amazon orders delivered directly to my house at no cost to include water floats for my toddler to enjoy the pool. They have always been responsive and worked me in to their schedule. The level of personal relationships they form with their clients feels like old times and is very hard to come by in present day. If you want an honest opinion or assessment and prefer life long business to one and dones, then Poolmax should be your choice."