Walmart Supercenter,

233 Shoemaker Road, Pottstown, PA 19464

"I'd like to mention something positive about that store, but there is nothing much to mention, but restrooms are so dirty and ALWAYS need cleaning supplies. Today, there was no single cart in the store to use. I and all people had to go back out to get carts. In addition to the store issues, outside usually there are people doing drugs literally in day light. That's why I don't like to go there at all. Worst Walmart I've ever seen so far !!!"

"Anytime we have gone to this Walmart and needed help back at the electronics, Sean has always gone above and beyond! He knows what he's doing and is so helpful and informative. He's super respectful and is a example of a great employee. Thank you for all of your help everytime we come. Keep this employee because he is a great asset to your company!"

"I like to try to write positive experiences to help people know where to shop. Unfortunately my experience is with Pottstown Walmart have not been positive. I bought a water bottle from their store less than 2 months ago. There was a sticker on the bottle with the UPC on it but no other packaging. No it did not keep the receipt for the sticker. I didn't assume that something would happen to the bottle! Yesterday it started to leak so I inspected it and found a tiny piece of plastic slash rubber that I hadn't been removing when I cleaned it. I removed it and tried to put it back in only to find that it doesn't go back in easily. I attempted to bring the bottle back to Walmart to exchange it for a new 1 and was told, by the four women standing around in customer service, that if I didn't have my receipt or the UPC that that I was not able to exchange it for the same exact bottle that they are still selling! I was told to take a picture of EVERY Walmart receipt now for future purchases! A manager walked up as I was walking away and asked about the situation and thankfully told me if they have it (the exact 1) in stock, I can exchange it. I am SO grateful to him for being a decent honest man! As my husband and I walked away, my husband overheard the women customer service workers tell the manager "we just told her no, you should have said no to her"! WHY IS THERE DIFFERENTIATION IN THEIR RETURN POLICY!? Didn't they like the look of me or my color?! Props to the Hispanic manager for not being biased! I drive by that Walmart every single day but I will purposefully go out of my way to never shop there again! By the way this happened on December 5th 2023, between 8 and 8:30 am. Also thank you to the worker, back with the water bottles, who looked up the inventory to let me know that there weren't any there in stock at the moment. When I couldn't find the bottles on the shelf she came up to us and offered us help. That is an exceptional worker. Someone who sees a customer in need and offers assistance without being asked!"

"I have nothing but positive comments on all aspects of every trip I make to this store except for one area where I continually find the staff unhelpful, lacking in general knowledge about the products they sell and usually unpleasant to down right rude at times."

"I love this Walmart, whenever we have an issue, whether it be trying to get an electronic or something in a locked shelf or photos we printed, only once did we have to wait. It's kept clean, and they have everything, garden, food, and the regular shopping items. The kinda aren't that bad! They have self check out which is usually busy, and one or two other lives open with cashiers, which go fairly quickly! All in all, I love this Walmart the best!"