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DARCARS Kia Temple Hills Service Center
4700 Branch Avenue, Temple Hills, Maryland, United States
About the DARCARS Kia Temple Hills Service Center
DARCARS Kia Temple Hills Service Center is a top-rated car repair facility located at 4700 Branch Avenue in Temple Hills, Maryland. Our expert technicians are dedicated to providing exceptional service for all makes and models of vehicles. Whether you need routine maintenance or major repairs, our state-of-the-art facility is equipped to handle all of your automotive needs. Trust DARCARS Kia Temple Hills Service Center for reliable and efficient car repairs in the Temple Hills area.
Photos of DARCARS Kia Temple Hills Service Center
4700 Branch Ave, Temple Hills, MD 20748, United States
Opening hours of DARCARS Kia Temple Hills Service Center
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 16:00
Sunday:
Day off
Reviews of DARCARS Kia Temple Hills Service Center
"The staff here is very quick to dodge calls and avoid all contact with customers. There are several days where no matter when or how many times you call, the repair shop forwards you to a voicemail. Even when you do get someone on the line, they will tell you it will take a few more days and you will get a call back. After waiting the time, you will need to call back and get a status update and they will tell you that the parts never came in and you need to wait another week or so. 4 weeks later and I am still missing my car. The absolute worst service."
"They took good care servicing our car as well as cleaning it. They also discovered our car had a recall and took care of that for us too. They have a little waiting area in the back and can get a ride for you home if you live nearby (or a ride to the visitor's center because they cannot go on base). We will definitely be return customers for our future needs. My only thing with them is I have had some trouble getting someone on the phone to talk to but their in person service as well as the work they do on cars is excellent."
"I was checked in immediately for my appointment. I was told it would take two hours for my car to be serviced, and it was ready on time. The staff was very courteous and professional."
"My experience overall was a 8. My car was vandalized on 3/21/2023. Kia was not able to take anymore (kia) souls Due to this crisis of theft/ vandalism. I had to find a independent auto shop. The egnition needed to be replaced. The keys supplied did not unlock my doors or start my car. I had to come back to kia of temple hills to rectify the problem with no resolve of getting a key coded. Michael in service was a "Rock Star" in my opinion. He gave me a number to call to keyway". Then John offered his assistance in finding out how this could happen. Akeem in service provided assistance as well showing me how the company receives the package for egnition replacement. All in all I called the Auto shop where my car was repaired "Moon's, practically accused him of file play due to the information I was given by Kia. John stated that he would look into it further and give me a call by me leaving my contact information. I should not have to pay out of pocket if neither key with the kit provided did not unlock my car, or start it. This is a dealers responsibility. What was the purpose of the keys, and you can't blame "Moon's" they received the package from your Dealership. So no my overall experience was unprofitable. Kia knows what's going on with this theft and vandalism but will not try to take initiative or responsibility for errors or mistakes. If it is that the company is over whelmed Then by all means regroup, Reorganize, and prioritize. I had to call "Lyft" to get me to the dealer because my key would not open my door. So how was I able to find out if the other key would even start my car. (2) keys no results. Back home in a "Lyft: heard staff Member say they were short on staff, I knew that I had to call 3 times . First call I got hung up on after holding for about 3 minutes. Then the 2nd call no one answered. Then 3rd call John answered ,all I wanted to know was ,if they were open due to the information on their website state" closed " ,open on thur."
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