Shell,
3333 Naylor Road, Hillcrest Heights, MD 20748
About Us

Shell at 3333 Naylor Road in Hillcrest Heights, Maryland, is a versatile institution offering car repair, car wash, convenience store, food, gas station, restaurant, and store services. The establishment is known for its very clean and pleasant environment. Customers appreciate the hardworking and friendly staff, especially the overnight worker who is always smiling and provides excellent customer service. Shell is a favorite destination for gas due to its efficiency and friendliness. Additionally, patrons can earn rewards at Giant and redeem them at Shell, saving 10 cents per gallon for every $100 spent.
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Reviews
"Horrible. They always tell women they don’t have any bonus points. This is totally unacceptable and something needs to be done about this. I have several points and this is the 3rd time they said I didn’t. I enter my correct number and then it just goes to the regular screen. If they enter it for you they will say none when you know you have them. I’m calling the BBB on them and file a discrimination complaint"
"Unfortunately, I would give no stars. I spent $90 to fill up my vehicle, then I used a different cc trying to fill up my mom's car also. After trying twice, and being told to see cashier (by the system), I went in and Akbar, the cashier, wanted to tell me I needed to use my card inside, as debit. I told him I wanted to do credit, not debit. He then told me to go back outside and try it again. I did. Same issue. He then asked me what I wanted him to do? Don't waste your time or hard earned monies here. The man is disrespectful, and I promise me AND my family will not spend another dime here until it's under new management."
"Very clean and nice environment. That guy that works over night always working hard & have a bright smile that will light up a room. I liked his customer service very professional."
"I come here to get gas a couple mornings out the week around 530am or so. There's always a sign saying SYSTEM IS DOWN. Clearly this isn't true because you can use the pumps with your card. There are days i only have cash. The cashier is asleep in the back only after banging on the window a few times and calling for him he comes out and takes down the sign sometimes he doesn't even come out....I can careless what he is doing but this is a hugh inconvenience especially when you're trying to get to work. I use this location because its super convenient."
"Don’t use your card here for gas your card will say decline, but you know you have money on it... then you’ll get an alert... like I did on my phone saying I spent the amount that it was declined for."
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