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Lowe's Home Improvement
1005 Village Center Drive, Tarentum, Pennsylvania 15084
About the Lowe's Home Improvement
Lowe's Home Improvement in Tarentum, Pennsylvania is a one-stop shop for all your home renovation and improvement needs. Whether you are looking for furniture, hardware, home goods, or any other household essentials, Lowe's has got you covered. With a wide selection of high-quality products and knowledgeable staff, you can trust Lowe's to help you with all your home improvement projects. Visit us at 1005 Village Center Drive and let us help you bring your vision to life.
Photos of Lowe's Home Improvement
1005 Village Center Dr, Tarentum, PA 15084, United States
Opening hours of Lowe's Home Improvement
Monday:
06:00 - 21:00
Tuesday:
06:00 - 21:00
Wednesday:
06:00 - 21:00
Thursday:
06:00 - 21:00
Friday:
06:00 - 21:00
Saturday:
06:00 - 21:00
Sunday:
08:00 - 20:00
Reviews of Lowe's Home Improvement
"I had a really bad experience with Lowes. In September, I visited the store to order a cooktop, wall oven, and rangehood with installation for all. I was told that before I placed an order, a detailing visit was required for the cooktop and wall oven, but not for the rangehood. Over a month went by to complete the detailing as the installer and Lowes did not communicate or follow up with each other or with the customer. In late October, I ordered all three with installation at the appliance department. The installer came in early November and installed the cooktop and wall oven but refused to install the rangehood because no detail had been done for it, contrary to what the salesperson told me earlier. The detail for the rangehood was finally completed in late November. It is now the third week of December, and I am still waiting for my rangehood and installation. It's unacceptable that it takes over three months to purchase and install standard appliances from Lowes. This timeframe is despite my calling Lowes once a week. In frustration, I decided to order the refrigerator, dishwasher, washer, and dryer from another big box store. The entire process from ordering to delivery to installation was completed within 10 days. Lowes and their detailer/installer are very inefficient and frustrating. -------------------------------------------- Update: 1/25/2024 I think Lowes/scheduler/installer wants to give me a hard time due to my review. Here's an update on what's been happening since my review. (1) Lowes (By-Tor contracting) scheduled to install the replacement cooktop on 01-09-2024. Nobody showed up. No messages or phone calls. (2) Lowes (By-Tor contracting) scheduled to install the replacement cooktop on 01-16-2024. Nobody showed up again. No messages or phone calls. (3) Lowes (By-Tor contracting) scheduled to install the replacement cooktop on 01-25-2024. Nobody showed up again. No messages or phone calls. Every time, they gave me a 4-hour window, so I missed work for three days. But still did not get my cooktop installed."
"Every time I need polystyrene baseboard(item#877) the inventory online shows good stock. When I get to the store you have literally 3 pieces. Same thing for the Monroeville Store. When I ask about it to an associate they just say that there may be some on delivery. Days later the stock shows the same and still nothing available. When I call in to check stock so I don't make a long wasted trip, nobody in Millwork ever answers. I get kicked back to customer service who just sends me back to the millwork person's phone which just rings forever with no answer. Endless loop. Meanwhile I need 2 pieces of this to finish my project and have driven all over kingdom come. I feel like Lowes owes me for my gas money at this point. Horrible systems and horrible customer service. If Home Depot had this same product I would certainly go there as they have way way better customer service. Do better Lowes. This is why you will always be second fiddle to Home Depot!"
"Never enough registers open. It's often hit and miss as to whether the employee you ask a question of is knowledgeable in the particular department you are shopping in. Also, I am waiting on an order I placed early yesterday afternoon for "same day pickup." This is the second time in the past few weeks this has happened. The last time, I called the service desk and was simply told, "Well, cancel the order." This time, they can just sit on the order for 4 days after they finally fill it, and they can cancel it themselves. There are two indie hardware stores in the area. I usually pay a little extra to shop with them. Things like this is the reason why. In this case, it was kind of a "rush order," so I thought Lowe's would be a quicker option. I truly don't know what I was thinking. I will never set foot in this particular store again. Nor will I place an online order with them either. And I suggest you do the same. Unless you enjoy getting aggravated."
"11/28 @11:45am… only 1 cashier working on the lumber end (nice older lady), but there was 5 other employees having a freaking pizza party smelling up the whole place with their greasy food. This ain’t Chuck E. Cheese. Take it to the break room. Eat your food OFF the clock and OFF the sales floor. Then get back to work. Tired of cashiers eating all the time!!! So gross."
"If you ever purchase any type of appliance from Lowes, DO NOT let them install it for you! They use a third party that apparently does not know what they are doing! We just realized they hooked our washer up wrong and switched up the hot and cold hoses, the whole time I was washing in hot water and shrinking clothes and wasting money...... I had to fix it myself. Before we noticed that, they said they couldn't level our refrigerator doors after they came multiple times to fix it and then said it was past the warranty..... Their customer service is absolutely horrible! I normally don't complain like this especially because I work in retail but this was ridiculous!!! DO NOT GET LOWES APPLIANCES INSTALLED BECAUSE MORE THAN LIKELY THEY WILL MESS IT UP!"
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